Wednesday

Kingsdown Mattress - Review You Wanted

We all hear about Sealy, Simmons and Serta mattresses and that somehow makes us think that these are the only brands  who manufacture beds. Or at least, the few brands who are willing and able to do it right. The truth is, there are plenty of other mattress manufacturers who know how to make quality products. And this is why we decided to bring you a Kingsdown mattress review, so you can see that there are more choices for you when it comes to quality.

Believe it or not, Kingsdown is making mattresses for more then 100 years. That's right. And they are specialized in innerspring units. Yes, I know that Simmons has pocketed coil mattress and that there are more memory foam mattress options than ever, but Kingsdown offers awesome quality product in its niche - innerspring mattress. The company is doing what it does best, and there is nothing bad about that. The focus is important, not that they do not have something else to offer as well. There are plenty of other manufacturers who offer huge variety of products, and Kingsdown is making a difference by sticking to what they do best and telling people about it. And this makes it possible for them to make a lower price mattress for you to sleep on. This is a huge advantage so beds from this company are a good opportunity.



We all strive to be better, so does the Kingsdown. This is how they came up with the Body System mattress, their latest and finest. It is made out of full coil and the coils are from high tempered steel. Ok, you say, nothing special. But the catch is, they used the calculations and technology in order to create a comfortable sleeping surface, that is good as any other - or even better. The construction of Kingsdown Body Shape mattress will allow the entire body to have optimal position during sleep. This is exactly why this mattress is a great solution, and the consumers are satisfied with the results. And when compared to other quality products, like Sealy and Simmons offer, there is no difference in comfort level. The consumers can tell the difference and feel that Kingsdown mattress is giving them what they need. I think that is more than enough. It speaks about the value you get.

One interesting tool Kingsdown has is their Dormo diagnostic sleep machine. It is supposed to help you in deciding which mattress suits you best by analyzing your answers to the questions. Yeah, we can try out a mattress in a store, but this little gadget helps you pick the best Kingsdown model for yourself.

Lets mention one fantastic feature that you may be interested in. It's a Kingsdown Partner Perfect mattress that tries to absorb the motion made by a sleeper. Usually, inner spring mattresses cause waves through the entire structure. But this product is made to reduce those waves and it does a good job. It's not perfect, but it's definitely better than what you can get on the market right now.

You will also be able to find different lines of Kingsdown mattresses while browsing the stores. One of them is a Plush sense, and the best one there uses ProEdge spring system which provides you with better comfort due to it's firmer edges. You know that plenty of mattresses get all crooked when it comes to edges, and ProEdge spring system is Kinsdown answer to that.

Most of the products from this company are hypo allergenic. Some of them use Flexatron and super soft foam, as well as Qualatex. These are all materials that improve the firmness and comfort level of a mattress so you can have a good, relaxing sleep.

Most people still prefer inner spring beds and Kingsdown is an expert in that field. We strongly suggest you try one of them and compare it to others.

I can only hope you found what you were looking for in this Kingsdown bed review.

Update: I found this short video and I think it could help some of you to come to a decision when it comes to certain models. This one here is Kingsdown Ashburn and it is a model of the month in Leon's furniture stores.

207 comments:

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Anonymous said...

I have a kingsdown mattress queen size. It was a pricey mattess and I have had it for about 8 years. It is sagging and lumpy and when I bought it the salesman told me it would be good at least 10 years. My hips, back and shoulders are killing me. I am upset that I paid almost three thousand for it and I wouldnt recommend it.

Anonymous said...

We are now trying to get ours replaced because of the deep sagging on both sides. My wife and I call the middle of the bed "The Hump". If you get caught sleeping on it in the middle of the night you're in for a sore back the next day...We paid over $1700 for ours and wish we had done some more research before we bought.

Anonymous said...

I noticed a mattress article on AOL today so decided to look at it. In that article, Kingsdown was #10. I have one. I have had it just about 10 years now. I LOVE it! I bought it when I lived in VA and I am happy to know now that Sleepy's, here in NJ, sells them. I will surely buy another. I suppose it is time, but so far, it is still great. For reference, I have spinal arthritis and I sleep so well each and every night. We turn it maybe a couple of times a year and I know you must do that. Perhaps the owners from the other comments have a different model than mine, but I will stick with what works for me. Sleep is the most important part of our health.

Anonymous said...

My Kingsdown feels like a waterbed and nothing like the one we saw in the showroom. We have had it for just over four months now and are completely unhappy.

Anonymous said...

I have had a kingsdown queen size mattress for 3 years now. It is a no flip mattress. The first 3 years were great but the last 3 months have been horriable. The mattress does not have the typical sag from where 2 people lay. It sags on the head end of the mattress. I could understand if I was jumping on the bed or had weight issues but my wife and I are both under 175 pounds and the mattress makes it feel like the blood if running to your head from the extreme sag. I tried turning the end around and now it feels like we are going to slide off the bed. I filed a complaint and was told someone would be in contact with me in 48 hours. One week later and i still have heard nothing. If I only wanted a few years out of a mattress I could have bought a cheap one every 3 years for the price and came out better. NOT WORTH THE PRICE AND POOR CUSTOMER SERVICE.

Anonymous said...

just wanted to say thanks (and sympathies) to all the kingsdown commenters for saving me from a nightmare...almost bought one, till i googled.

sleep tight.

Anonymous said...

My Kingsdown has been awful, I have had it for 4 months and there is a huge hump in the middle and holes on each side of it. When I called Sleepy's to ask what was in it, they said Kingsdown doesn't provide that info!!! How can you sell something without listing its contents. He said they were able to give the "specs" on every other brand but not Kingsdown. I basically threw my hard-earned $2500 out the window. DONT BUY THIS BRAND THEY ARE DECEPTIVE

Anonymous said...

I bought this mattress 4 months ago and I have been miserable ever since. I should have kept my 20 yr old mattress. I tried to take it back to Mattress Giant, and they tried to stick me with a restocking fee, and I had to pay the difference on another mattress, which was going to be another $1000 for another brand. Both of our backs hurt every night and this mattress is not worth the dumpster I'm getting ready to throw it in. DON'T BUY THIS MATTRESS, ITS A HUGE WASTE OF MONEY. ITS NOTHING LIKE IN THE STORE. But then again, how do you know how a bed feels after laying on it for 30 min in the store? Its impossible to gauge how you will sleep for 8 hrs, and that's how these mattress places get you.

Sue said...

My husband and I have a vacation home on the Jersey shore. We're only there 4 months of the year so we didn't want to spend a fortune on a king size mattress. The salesperson at Sleepy's told us about Kingsdown. We had a trial period (I don't recall if it was 30 or 90 days) but we LOVE it! It's now been on our bed for 4 years and everytime we get back to the shore, we look forward to our Kingsdown mattress. Since we only have about 16 months full-time use on the mattress, I'm not sure how it will last through the years but, I would definately buy another one.

Anonymous said...

We went to a Sleepy's store and were forced to lay on the machine...It was very cute, but no computer is going to tell me what bed to buy. We bought the one with the really soft fur from another company called Mirrorlux. I have to say that we were also treated well and that we got delivery the next day.

Anonymous said...

Well, what are you talking about. THe Sleep to Live machine is very impressive and we use it on every customer. We are forced to do it by our boss harry. We do not mean to be forceful to our consumers, but since harry makes more money on the Kingsdown. You know how it is you have to protect number one...

Anonymous said...

"but since harry makes more money on the Kingsdown. You know how it is you have to protect number one..."

This is so funny..... I couldn't resist.

ora said...

no wonder they push the brand...

Anonymous said...

I have been sleeping on a kingsdown mattress for about 18 years now -- the SAME kingsdown mattress. I can't say enough about how this bed has changed the quality of my sleep. I have never had any problems with them. Most of the people in my family also sleep on kingsdown, and I think this website is a scam, because I don't know anyone who has EVER had any problems with one.

Anonymous said...

I bought my first kingsdown when my doctor told me my torn rotator cuff needed some "serious pressure relief". That was about 10 years ago. I decided to go to a king size, so I have just bought my second, a tranquility. My kids fought over who would get the queen size - even at 10 years old - it is still just that good!

Anonymous said...

I had a problem with sagging on one side of my Kingsdown (my husband weighs over 300 lbs). We sent in some photos, and copied the info on the tag, and we got a brand new mattress completely Free. They were easy to deal with, and the bed was replaced, no questions asked. It was almost 16 years old! We LOVE Kingsdown. I'll never buy anything else.

Anonymous said...

The best money I have ever spent is on my Kingsdown Mattress Set. I sleep like a baby, and my husband has stopped tossing and turning all night. It feels amazing, and we are both sleeping great. Money VERY well spent.

Anonymous said...

When my wife picked out a kingsdown matteress, I about flipped because it was nearly 3 grand. But now that we have slept on it for about 5 years I think she made a great choice. We are buying one now for my parents. I wouldn't never buy them anything less than kingsdown.

Anonymous said...

We love our Kingsdown King's Court, we have had it for many years. We just tried to buy one for a second home we bought in Florida, and were distressed to learn that they don't make the King's Court anymore.
We bought the "elegant" which the salesman said was the same thing. It is just as nice as our Kings Court, and I am so relieved. Kingsdown has been a good investment for us, and I highly recommend them.

Amanda said...

I just got delivered my new queen size Kingsdown mattress GREEN. It was perfect when I tried in store but now it doesn't feel as comfortable.
Mattress is definitley harder.Does it get softer with use ?

Anonymous said...

I work for Sleepy's, and I was never a huge fan of the Body Diagnostics line-up. The new Sleep to Live line-up, on the other hand, has been amazing. Far less "bounce" in the mattress and fewer customer service issues so far. To those talking about edge support: in most Kingsdown mattresses, the edge is designed to be the same firmness as the middle of the mattress. So, if you get a softer Kingsdiwn mattress, the edge is going to be softer to match. For those complaining about a "hump" in the bed, get a warranty inspection. You may be entitled to a free mattress.

Anonymous said...

I LOVE MY KINGSDOWN mattress! I have had it for 2 years now and it is so comfortable, I hate getting out of bed. I would recommend this mattress to anyone who wants a heavenly night's sleep.

Becca said...

I've had my full size Kingsdown mattress for 10 years now, and it's still great. I've not noticed any of the sagging or "hump" problems. I do flip it every 4-6 months though, if I remember to do so. I still highly recommend shopping around to find what's best for you though, and don't be so quick to buy something just because it's cheap or because it's the only brand you've ever heard of. I'm a firm believer of "you get what you pay for".

Anonymous said...

My wife and I love our Kingsdown. We had a small issue but it was handled quickly and easily. We actually brag about our bed to friends. Kingsdown customer for life? Maybe, as long as they treat us right- because we love their product!

David Hauer said...

Interesting ...
Just noticed that 3 positive comments on the same day May 23rd 7:11 PM , 7:15 PM and 7:17. Another 3 positive comments next day around same time 7:06 PM, 7:09 PM and 7:13 PM. While all other messages are scattered over weeks, if not months.

I am sure that all those 6 positive comments are from the SAME persona who is somehow related to Kingsdown and I believe they are real "SPAM"

I am trying to buy a beethoven king size for about 2100 and these comments makes me rethink about my decision.

Anonymous said...

I had a king kingsdown sleep to live be but would not fit. Now I love the bed but has any recently bought a sleep to live queen bed and how do you like it? I a little iffy because of some of the comments.

Anonymous said...

im a college student in nc...and have a hard time sleeping on dorm mattress so i went by sleepys store and was impressed but the price is redundant for a damn bed, with these negitive reviews i dnt think i want one anyway...thanx

PhotoArtistry said...

Just got ours the other day. I'll have to say this is the best bed i've own....that just being three beds But We'll see how it goes. Day one was great I wonder how Day 5000 goes LOL LOVE IT SO far trying to figure out if it will be as bad as other say. Paid 1800 cdn

Anonymous said...

This mattress absolutely sucks! I have had it for less than a few weeks, and I went from having no body aches, to aching all over! I find myself tossing and turning, and in the short time I have had it, it is already showing sings of sag, so avoid this mattress, if you don't want to be rob!

Anonymous said...

My Mother is looking for a great mattress...she has sleeping problems. Our local furniture stores--Ethan Allen and Boyles--both carry Kingsdown.
BUT they all go under different names for the store and they're different prices.
HOW DO you know which name brand to get? We're looking at the Bella at Ethan Allen. Does anyone have the Bella????

Anonymous said...

Please stop this nonsense. Kingsdown is a great company. I own 3 of there top of the line mattresses. Stop commenting on there low end mattress
A great mattress does not cost $1500. We spent $3500 on each of ours.
Get a life people

Anonymous said...

We bought our kingsdown mattress a little over a year ago. I loved it from the start and I still love it!! We have not had any sagging and we both sleep great. I would recommend this mattress to anyone!!

Marisa said...

I've had my Kingsdown for seven years now and still love it. No lumps or sagging. And I've only flipped it each time I moved into a new apartment, which has been three times since I've had it. I paid about $600 for Queen, and it was on sale from $900, I think.

Anonymous said...

I have only had my Kingsdown Mattress for about 6 years, but it still sleeps great. I couldn't be happier with it.

Anonymous said...

Just bought a 400 series Sleep to Live last night. Our previous bed (a high-end Beauty Rest) was only 6 years old, but both my husband and I would usually wake up during the night a time or two, and we tossed and turned with little rest. Laying on the Kingsdown felt heavenly, but I slept worse last night than ever before! A brand new bed at that price should have had me sleeping like a baby. We passed on a VERY nice Sealy that would have saved us $300. I believe this one will be going back for exchange!

Anonymous said...

Anyone here ever thought about buying a memory foam mattress?

Anonymous said...

I'm interested in buying a Sleep To Live 600 series king from Sleepy's. How much should I pay?

Heywood Jablomey said...

I have had my Kingsdown for 4 years, and it feels just the same as it did on Day 1. I've had at least 10 mattresses over the years, and the Kingsdown is the best one I've ever had!!! I have a hard time sleeping now, if I am not at home in my Kingsdown.
p.s. - I have never had ANY lumpy problems like people have mentioned..?? My mattresses is just like new, 4 years later.

Anonymous said...

I am in the market for a new bed. I am upgrading to a king size.
I have a 4 year old Kingsdown mattress. I will probably go with Kingsdown again if the store I choose to by from has there product.

Anonymous said...

I have tried the 400 red and liked it, however the diagnostic said I should use the blue. I sleep on my side and that is the side I have problems with: shoulder and neck. My mattress is 15 yrs old so I know that it is due. I also use a temperpedic pillow, also very old.

My dilemna is a choice between the Deluxe Bed-Temperpedic or the Sleep to Live 400 series. I do not want the $800 difference sway me. They each are very comfortable, what concerns me is all the negative comments about the Kingsdown. Any thoughts?

Anonymous said...

Just bought a Kingsdown, and I couldn't be happier. I have a bad back (at the age of 26), and I wake up feeling well rested, and painless. It's made for a better quality of sleep, and in turn, a better quality of life.

Anonymous said...

Kingsdown is the worst mattress EVER... It sags and it is soo lumpy.. I have never slept on a MORE UNCONFORTABLE MATTRESS EVER! No customer service.. I was not helped and I have been talking with the customer service about this problem for weeks. The mattress was bought only 3 weeks ago! I spent 3,300 on it and it is not worth 5 dollars!

Anonymous said...

Shoot I was so excited for a mattress! Just bought the blue last week, I had no pain but it wasn't comfy, switched to green, and I woke up in so much pain and so sweaty I felt like throwing up. Now what, switch back to the blue? I did have no pain for the first time in years on the blue but it wasn't comfortable. Or switch to a Serta? UGH 3k wasted and I feel like crying!

Anonymous said...

I returned my Kingsdown and I wasn't the only one returning the green at the store that day.
I got a tempurpedic, it's only been one night but I love it and woke up in no pain. Didn't have the extreme heat issue that I had in the Kingsdown either, ahhhh

Anonymous said...

I saw Kingsdown at one store for only about $900 - I didn't like it. But then I went to another store where they ranged in price from about $2000-$5000. I couldn't believe they were made by the same company! The cheap ones were not anywhere near the quality of the more expensive ones. We bought a Tranquility for about $3200 - and we LOVE it! Perhaps the negative comments are on the cheap ones? We have only had ours for a few months, but I can tell you that I have never slept so well in my life. I think you get what you pay for.

Pixiepurls said...

I think a mattress is a very personal thing. My mom and sister each have the kingsdown, and we all have a #3 in firmness. I wish I would have gotten the #2 for DH's sake but I love the 3. My husband said he didn't like it, but any time we have had to sleep anyplace else he complains his back hurts, but at home he does not so I think he may not "like it" but I can tell it has the best result and he is "happier" sleeping on it even if he won't admit it, hah!

I love how squishy it is, but we have not had any issues with it sinking in. It's soft but firm. We have had it maybe 3 or 4 years and we spent about 3k on it, it's a king sized. It's actually put up witha 60 pound golden retriever, 20 pound sheltie and me and my husband (we are fairly small). The could have done the most damage to it but it hasn't had any issues with her sleeping or even playing on it.

suomynonA said...

My Fiance and I bought a Sleep to Live (green) which is supposedly made by Kingsdown. We've had it for a couple of weeks now and so far we love it. I would definitely recommend this bed. The only problem is that I don't want to get out of it in the morning... Love It!

susan said...

Hi, I have just taken delivery of a 700 series sleep to live bed. It is some 3 inches higher than the one in the store so my husband cannot sit on the bed and place his feet on the floor - he finds it impossible and dangerous to climb in onto the bed. Ours is 31 inches high but the one in the store is 28 inches high. Can anyone tell us why? have they changed the model? there is a 3 inch 'skirt' around the mattress which gives it the extra 3 inches in height. The one in the showroom didn't have this but was put in store some 8 months ago. Please can anyone help me with an answer why it is higher?
Thanks S&J

Anonymous said...

Bought a 600 Series Blue (on both sides) 2 weeks ago and will be sending it back today. The heat issue was the first problem I encountered. Even with room temp of 65 - 68f I find myself tossing and turning several times during the night.
After 2 weeks, the mattress is already showing signs of sag. If I'm rolling toward the middle of the bed, it feeling like I'm rolling up hill. Would hate to see what it's like after 2 years.

s7j said...

Hi we are in the Uk and have bought a sleep to live 700 and my back is killing me. We ahve been told that we must use it for the 40 nights before we can change it - but what about the damage to my back?? I've never had a bad back until I got this bed. Any comments?? thanks

Anonymous said...

We bought a Kingsdown and after about three weeks, it was replaced bacause of sagging. The second one is far worse than the first and after being tested again by Mattress Marshalls, Kingsdown informed us by letter that they will not replace or refund our money even though the report from Mattress Marshalls showed the sagging worse than the first mattress. I can't even sleep on it so my husband switched to my side. Now it looks - after less than three months - as if it has two huge sink holes with a great hump in the milddle. My husband weighs 164 pounds and I weigh 124 At the present time, we are hoping that the company we purchased it from - BAER'S FURNITURE in FORT LAUDERDALE - will honor this cumtomer's request for a full refund. I will let you know what happens. Susan

Anonymous said...

Thank God I didn't listen to any of these reviews....Sleep to Live Blue...best mattress I ever slept on. I look forward to going to bed and my "relationship" has even been re-kindled after 25 years. I never knew what a good night sleep was until now. My previous mattress was a 13 year old Sealy and it never disappeared, but at the same time, was never that comfortable. Anyway, if you are torn, I say go for Sleep to live...it's only money. If you base everything on reviews, you won't be happy. I am glad I didn't

Anonymous said...

RE Above comment - a mattress sparked your romantic relationship? Try flowers, they are cheaper.

Some of these comments definitely smell of insider promotions, it's hard to know what to trust! Still dont know which direction I want to go...

Anonymous said...

I am back again. I said I would let you all know what happened with BAER'S FURNITURE IN FORT LAUDERDALE. Finally, they said they would take the mattress back and give us a store credit. We just spent over $5800.00 in their store. We have no need for more furniture. We are 67 years old and just want a decent mattress. They took our money without a backward glance. They should give us our mattress money. I am ashamed for them even if they are not. Bad karma.

BLARGH said...

Wow, I have had a Kingsdown mattress since I was about 13, I am 20 now and it is still in great shape. All of my friend's and family who have laid on it say it is just heavenly, I totally agree with them. Maybe it is because I am petite and a normal weight that my mattresses last longer or something, but I would totally buy another one of their mattresses if I ever even need a new one. :P

Anonymous said...

just bought the Kingsdown 'blue' series recommended by the computer profiling gizmo in the bed shop. this was literally 3 days ago. My partner and i were so excited about sleeping on it for the first time we went to bed really early. anyway, after the first night, we both reported broken sleep due to tossing and turning and both of us complained of back ache. disappointed, we put it down to our expectations perhaps being too great. next night, more of the same, which is actually why i am on this site, it seems others have also had bad experiences. anyway, we have decided to give the mattress a couple of weeks more to see if it needs to be 'broken in' some more. will post back if it does not improve.

Anonymous said...

i've had a kingsdown for 7 years now. it has taken me all 7 years to realize how bad this mattress has been for my over all well being. i've had Dr's attempting to diagnose me with Fibromyalgia due to my overall constant body aches and extremely sore muscles. my husband and i stayed in a hotel for 3 weeks and those weeks were the best sleep I've had in many many years! i've spent the last 2 nights in my own bed and this morning my back is KILLING me! my mattress is rotated or turned every 3 months and its sagging and lumpy. although they are initially very comfy to lay on i certainly would not reccomend buying one!! way too much money with bad results! p.s. i weigh 115 lbs and my hubby is 180lbs. so weight should not play any role at all in this!!

Anonymous said...

The material they use is cheap and is easily damaged, yet customer service will not acknowledge the manufacturing issue, eben with photographs to prove the issue. I will never waste my money on a Kingsdown mattress again.

Wendy said...

I need to buy a new mattress. I'm debating between a Serta (I think it's a Serta) Chantilly lace or a Sleep to live 200 or 400 series "yellow"? Any suggestions?! Thank you!

Anonymous said...

I bought a Kingsdown 4 years ago at Sleepy's after lying on the machine. We bought the #2 softer one. And we paid almost $4000 for it. After 4 months I got a frozen shoulder.
I don't know about all you people who "love it" I think you work for Kingsdown, because it is HORRIBLE. we also have the lump in the middle of our king size bed and then the 2 valleys on either side. Now, my back and hip are out, too.
I was thinking of complaining, but one day when I went to look at what was on the tag and to see where this piece of crap was made it was written so small that I took the tag off to read it and realized it said you lose the warrently if the tag was removed. Great. :-(.
If you sit up and watch TV in bed you are really in touble, because that makes an even worse cavern wherever you sit. Just horrible!!!!!

Anonymous said...

i'm willing to say that any of the people complaining about sagging are slightly overweight or obese. Especially if they have a plush or pillow top...it will sag if you're big. I'm about 5'10 and 155 pounds. Haven't had any problems with my pillow top since i'm a light guy. without a doubt the most comfortable bed i've ever slept on. i'll only buy kingsdown.

Anonymous said...

My Kingsdown mattress is called the tradition and I have had it for a little over 3 years...AWESOME... I also spent 20 minutes lying on it to make sure it was what I wanted. Everyone is different. I know people who hate their 4,000 tempurpedic. In my opinion, Kingsdown is great. I am sure Sealy is great to but I am glad I spent my time lying down rather than reading reviews because I love my bed and I feel bad for all these unhappy people.

Anonymous said...

I'm in the market for a new mattress. I have a Kingsdown that is 10 years old and should have been replaced a while ago. It sags badly. Not again, oh no.

Anonymous said...

Shameful, one looks for insite from fellow consumers... yet this is what we get.

geoff said...

#1. If you are OBESE or your BMI is over 35..then STOP whining and lose weight!

Most of the complainers on here I guarantee have a lot of "cottage cheese" or "spare tires".

If you want a bed to support your tremendous weight, buy arock..but realize NO bed can withstand your obesity. NONE.

#2. If you are of normal height & weight, these sagging/hump/depression issues shouldn't affect you. You pick the firmness you want. STL 200's are more firm than the higher #'s. Pillow tops are generlaly softer then plushh tops.

Rememeber, the reviewers here are diverese. I think if people are going to review a matress, they need to state if they're normal weight, overweight, or obese.

Anonymous said...

Folks,

I spent $3,000 on Kingsdown Blue King Size in Dec 2007....It has been awful. We bought it at Sleepy's in Norwalk, CT. They put you on this fancy machine that helps recommend a Kingsdown to you. Well, how does a machine really know anything about me? Well, we listened to the salesguy and bought into it. The bottom line is that the mattress sags, has a hump in the middle, and our backs are aching and sore. I'm 5'10'' and 170 lbs and athletic....never heard of a mattress giving anyone this much pain. But this blog confirms it for me. Also, I've been dealing with Sleepys and emailed their execs (kprince@sleepys.com, dacker@sleepys.com, ablank@sleepys.com,DSgaraglio@sleepys.com)....their responses are inadequate and constantly require me to do their work....when you talk to sales, they bounce you to customer service and customer service has no clue. Bottom line is....the W Hotel, Westin, Four Seasons and others don't use Kingsdown mattress....Why would you? I ended up throwing the mattress out and bought an awesome brandnew mattress from a well qualified salesperson at Macy's. It is a Simmons and it's fantastic......Read below.

http://www.ripoffreport.com/Mattress-Stores/Sleepy-s/sleepy-s-kingsdown-mattress-ac98d.htm

Anonymous said...

I have had a queen size Kingsdown mattress for just under three years and it is shot. I weigh 185 pounds and sleep alone, the mattress is sagging and leaves my back and shoulders aching in the morning. To test whether it was a medical condition or the mattress I slept on an inflatable air bed and within two days the pain has vanished. I'll be buying a new mattress this week, however, it definately won't be a kingsdown. I wish I had researched the kingsdown brand before purchasing my first and last one. If a salesman tries to sell you this garbage don't walk but run as fast as you can from the store.

Anonymous said...

Kingsdown owner over here too. Bought it 2 years ago and am a careful researcher but could not find much on them....except in business for 100 years or something like that. They used to make fishing rods the first 99 years and mattresses in the last year....probably the case. Anyhow, started sleeping on the kid's bed and on the floor and my back aches have vanished.

Don't buy Kingsdown....and stay away from Sleepy's since they sell it and promote the hell out of it.

Anonymous said...

i was talked into purchasing a kingdown fullsize. it cost me $1500. after the 2 inspections i was told to call back in a few months, it needs to sag just alittle more. meanwhile i can hardly get out of the bed. when i went back to sleepy's to talk with a manager it was suggested to me to "jump on the bed, have someone heavy who works the opposite shift from you sleep in the bed, put a TV on the bed when i go out the door to work". there were some other wonderful suggestions from the 'mattress professional'. i have had it and i would never buy from the company again. i would love to be able to honestly suggest this company but as long as sleepy's says they can not replace the bed nor help me i would not go back to sleepy's nor kingsdown.

Anonymous said...

I bought a Queen sized Kingsdown Live to Sleep blue from Sleepys just 4 days ago. My husband is about 180 lbs and I weigh about 130 lbs so I wouldn't say either of us should be creating a slump. The first night in the mattress was great. The second night I felt a slight slump by the middle of the night. By the third night there was a definite slump and noticeable albeit small hump between my side and my husbands side of the bed. I feel like a fool for not doing the research and spending $2000 on a mattress that appears to have quality issues as so many people have complained about it. I am calling Sleepys tomorrow to rectify this situation. I had would not recommend this mattress to anyone.

Anonymous said...

I consider myself a world class sleeper. I have never had back problems, problems falling asleep or sleeping through the night...until now. I recently got a Kingsdown Queen sized Live to Sleep mattress. I still fall asleep immediately but I wake up with back pain in an uncomfortable ditch in the middle of the night. After about an hour of flopping around I fall back asleep. I should also add that there is a hump between my husband (who has always been a problem sleeper) and myself. It's only been a week or so but I've called Sleepys to return it. They said "call the 800 number and Sleepys corporate will replace it sight unseen." I hope the new mattress they replace it with is better than the one I just bought.

Anonymous said...

My wife and I bought a queen Kingsdown. After 3 months!! it started to sag and get lumpy. There is a reason you haven't heard of Kingsdown in 100 years...they are horrible! And, Sleepy's gave us the run around and won't honor the 10 year warranty. We're getting rid of it and buying a name we know. Save your money and buy a Serta, Simmons or Sealy.

john said...

My husband and I just bought a $2500.00 Kingsdown mattress. It was the most comfortable one in the whole store and even though it was much more expensive than most others, we decided to buy it thinking that it must be so costly because of its quality. We have had it for a month now and it is saggy, lumpy, and I wake up just in a rage because I couldn't once, in the entire night, get comfortable. Does anyone have any ideas for me? I am sure I can't return a mattress, but could I have it replaced monthly with the warranty? Any advise would be great! thanks =)

Ray Cook said...

Something is definatly wrong with the negative comment customers. Somebody must be selling cheap mattresses with Kingsdown name on it. There is not a better matress on the market. PERIOD! And they are not cheaper than other inner springs. If you buy a real Kingsdown. I've owned two in the last 12 years. 1st was a queen and the 2nd is a king size. Family and friends love coming to our house just to sleep on the queen size bed. To all that have complaints - look deeper into your purchase. You don't have the real deal! I used to get cordizone shots in my shoulder and thought the time was near for back surgery and one of my knees. Then along came Kingsdown. I don't remember the knee pains, but the back and shoulder pains are still vivid in my mind. I can medically prove, my will attest to the fact that I have not had one shot, I have not complained about my knees, I get straight out of bed and start walking straight up. Prior to the Kingsdown-never less than 10 minutes in the hump back position. There will never be anything in my house/even for my kids but a Kingsdown. No matter what the cost. And by the way, I paid $2100.00 for a bottom line queen size Kingsdown in 1997. So I'm wondering what you really got for $1700???? It aint a KINGSDOWN raycook113@yahoo

Anonymous said...

I think this whole blog is a joke since non of these purchases can be confirmed anyone can just make a comment about anything,you have store and companies competing for every dollar out there so there will always be comments one way or another but without anyproof of ownership how could anyone decide on a purchase based on what you read here?

Sesh said...

We went looking for a new mattress today because ours is pretty old and my husband and I both have back problems & I have arthritis in my hips. We found a Kingsdown Summit that was really comfortable and we wanted to buy, the salesman brought the price down to $850 and we thought that was great. After reading the negative comments here I don't know if we should buy it now. Has anyone ever had a Kingsdown Summit?

Anonymous said...

Wow. I was going to buy a a 600 Series "gold" Sleep to Live Mattress - it was incredibly comfortable at the store, but these posts and other "consumer rip-off" sites are freaking me out. Has anyone ever heard of Springwall beds? You need a chiropractic prescription. We are looking at a Crown Marquis model, which is a firm mattress with 1.5" memory foam on top...UGGHHH, this is such an awful process and all I want is a good night's sleep!

Anonymous said...

Hi we had terrible trouble with the Sleep to Live 700 mattress and had it changed from a green to blue. When the delivery men brought the new mattress they pointed out that the first one had been placed upside down by the previous delivery men - hence the problem with it. Anyway now we are delighted with the new blue one and so please do check that your sleep to live mattress is the right way up before you complain.

susan said...

Do check that your mattress has been installed the right way round before you complain. Ours had the head at the foot and the foot part at the head hence no support and very uncomfortable. All is well now it is the right way round.

Anonymous said...

My husband and I had a Sealy Posturpedic for 3 years and the stupid mattress sagged so much in the middle we were miserable sleeping at night. We went to Sleepy's (never go there) was forced into that test for a mattress. Found the mattress very comfortable and decided upon it. After having problems with the other mattress we decided that we will spend more and be comfortable. HOWEVER, we have received our Kingsdown with 2 different levels and have been miserable for the past 2 weeks. the mattress sags in the middle still. i think the different levels does not work well together. maybe better if its the same throughout??? The customer service at Sleepys was horrible and they keep saying: you get what you pay for when you look at the cheaper mattresses. I was very frustrated with this process but was told Kingsdown was good. From my experience I am not happy and at this point dont want to pay the restocking fee to get a new mattress. So I might be stuck with this 3K mattress and no comfort. Thought I was making a right decision by spending more but it didnt pan out as planned. Laying on a mattress for 10 mins does not help. I cant believe its this difficult for people to be honest and not try to rip you off. I felt used and taken for a ride from my sales person. Now I have little to no recourse and bad sleep. Dont go to Sleepys and dont get the mattress with different levels.

Anonymous said...

We've have now had the Sleep to Live 400 Green for about 6 months now. No problems. We love it and are very pleased with our purchase.

Goodnight...

Anonymous said...

Anonymous...

We recently purchased a Kingsdown mattress. I have been waking up with a sore neck, shoulders and back, and I can honestly say that I never had such severe pain from my old mattress. I feel like I'm sleeping on a rock. I ended up sleeping our guest futon last night and had a better nights rest. The Kingsdown in the showroom was comfortable and what we had delivered feels nothing like that. Paid over $1000. But I do have to add that my in-laws purchased the exact same mattress just a week or two before we did, and they absolutely love it. I would do more research next time before purchasing.

Nadia S. B. said...

I also looked up reviews before purchasing the kingsdown sleep to live. I bought the 400 series green and had te firmer side for my husband and a softer feel for me. I cannnnotttt imagine not having it and love it soooo much. I've been meaning to come back and write a review to refute the negative comments from before and stopped saying that it is personal preference but I jut donnnt understand why anyone couldn't love it! I've had it for 5 months an my mother bought it as a wedding present. I negotiated for a while and it became 1900 with delivery and taxes so folks...NEGOTIATE

the only downside I have is that now I don't enjoy sleeping anywhere other than my bed and my husband feels the exact same way (firmer being better for men and their comfort level)

happy sleeping everyone GO buy it just negotiate!!!

Anonymous said...

I don't want to be rude, but it would be great and informative if you also post your weight when writing a comment. Maybe the Kingsdown mattresses are not well fit to support overweight or obese people...

T 'n' S said...

My wife and I bought our first Sleep to Live mattress (800 Series, green for her, red for me) in early September. We had it only for a week and a half before we noticed a significant sag on her green side. For the poster that requested we post our weights, she weighs in at a hefty 110 and I'm a svelte 185 and holding.

We went back to Sleepy's and they promptly sent a replacement for us at no charge with no fuss or hassle. We were happy with the customer service from them. A few weeks later we received the new mattress.

It was better than the original but here we are a little more than a month later, there's sagging again. It's not as bad as the original but it's still very noticeable and uncomfortable for her. My red side sags a little but not enough to disrupt my sleep. However, considering this thing is barely a month old, what's it going to do in a year? Three years? Ten years?

We went back to Sleepy's and this time they're sending out a mattress auditor to confirm our claims. We really like the bed but if it's not doing what we paid for it to do, it's a waste. On top of that if my wife can't get a good night's sleep, then we're probably going to have to go with another solution.

We're waiting for the auditor to arrive today. If we remember we'll come back to let you all know how it turns out.

Oh, additional info. When we went to the store initially, her profile was tan and mine was blue - a little closer to red. We both went up one level in firmness.

Hope this helps someone.

T & S in DE.

Helper said...
This comment has been removed by a blog administrator.
Mr. Deep Sleeper said...

We paid $2,400 for our Sleep to Live 400 King size w/box spring. This also included tax, delivery, protective cover, and frame.
I felt that was a good deal.

We've had it over 6 months and haven't had any problems. It does have a bit of a depression on my side (I'm about 200 lbs.), but that will hapen with any pillowtop.

So far we're very pleased and very comfortable.

Anonymous said...

i'vw owned my kingsdown mattress for alittle over a year im 6'3 270lbs and honestly its a AWESOME mattress never had an issue with it thus far and frankly even if it were to go lumpy or saggy on me in another two years i'd be content mainly because i live in florida miami to be exact and i was lucky enoght to find a mattress wholesaler which sold me the brand new mattress for pennys $550 to be exact lol. GOD I LOVE PETTY RICH PEOPLE WHO GE TUPSET WITH DELIERIES THAT RIP THE PLASTIC BEFROE THEY GET IT LOL

Anonymous said...

I'm planning to buy this sleep to live mattress in queen size the 200 series. It seems like most of the complaints I see in this pages are about the 600/800 series model. Which is the soft or pillow tops mattress. I had a pillow top mattress from Sealy also - they sagged too. But got a few good comments on the 400 series in here. Hopefully Im going to be the first 200 commenters in this blog. Will let you know in 2 weeks. Im 165lb 5'8" - that so call machine said im a blue. Im gambling my luck and back with $1000 with this Sleep for Live 200 series mattress.

Anonymous said...

The people that are having problems...are you putting the mattress on a box spring? if not is the frame you're using have proper support for just the mattress? i'm thinking that there's more to these stories that just 'oh it's lumpy after 4 months'. Is it the sleep-to-live line? i kinda find it hard to believe that 50% have no problems and the other half say it self destructs after 4 months. do you all weight 800lbs? there's got to be a common ground here for this failure.

Anonymous said...

I am intereste din getting a Kingsdown twin for my son. Cost of Emerald Crown is about $600.00 originally lusted for 800.00. Do you think I can do better? Mattress seemed great--but I am leary now that i sorted thru these comments.

Cherie H. said...

I have had my Kingsdown queen mattress set for 7yrs. I knew I wanted a pillow top set. My main concern was over time would it sag. I did what the manufacturer suggested such as flipping and turning the mattress occassionally. The saleperson also asked was I the only person going to sleep on it, (yes). According to him, weight plays a major part in determining the duration of a mattress. So far, I love it and would not trade it in for the world. Then again, I weight under 130lbs. Maybe weight played a factor in some of the other comments.

Anonymous said...

My wife and I bought a kingsdown 4 years ago now, for the last year it has been aweful. We have a "hump" in the middle -- it may be over a year now with the hump. It has gotten to the point I cannot sleep, or sit anymore my back is killing me after a night's "sleep". My back heals during the day and the cycle continues.

Went to the store we purchased from today and they are going to send someone to look at the mattress, I hope they are good on their 10 year warranty I should have asked earlier but didn't realize this would be a warranty issue. Luckily we didn't pay too much the mattress was $700 regular $1200 but we got a great deal as that also included the boxspring.

Anonymous said...

Part One of being conned by Sleepy's: I don't think that all these complaints about the Kingsdown are fake and I don't think that the complainers are fat people either. My bf and I bought a king size Kingsdown Sleep to Live 400 series bed about 2 months ago. I weighed in at 129 pounds at a doctor's visit last Thursday fully dressed so I am probably more like 125. My bf probably weights about 225 but maybe less. We don't have a scale so not so sure about him. I don't think that either of us are fat. We got the mattress recommended to us by the sales lady. We were really naive and I got really taken. We got diagnosed by that stupid machine and she claimed the machine was so right about us and told us the machine was right about what it told us to buy. She said I don't weigh a lot so I should sleep on the tan and that he was borderline red and blue. He liked the blue better so we bought tan and blue.

What a horrible bed. I regret wasting $3000 on it. We have never bought a real bed before. We had bought a cheap $200 bed from Walmart as our first bed this last year and he wanted to get a quality bed. I thought the Walmart bed was fine but he wanted something firmer. How ironic that the Walmart bed turned out to be so much better than the Sleepy's bed that cost us a small fortune. For many years, I slept on two Costco memory foam topper straight on top of a piece of ply wood. I had no mattress just the memory foam pieces that were each about 2 inches thick or so. Together, they cost me about $200 bucks or something like that. I bought them several years ago. Before that, I just slept on a $100-150 cotton futon on the ground. The last time I had a mattress was in the dorms or on my kid bed at home. I never felt bad after a night of sleeping before in my life other than a couple of times that I crashed on the cold floor at someone's house and it made my hips and shoulders hurt. But now that we bought this awful Kingsdown, for the first time in my life, my back kills me day after day after day.

The 2 month old piece of crap Kingsdown that we were conned into buying is basically like sleeping in a hammock. The center and my side of the bed are a deep hole. It is like sleeping in a soft bath tub. My bf spends all night trying to stop from sliding down into me and I spend all night trying to get out from underneath him. Basically, my side has caved in and so I am lower than him. So I end up with someone almost twice my weight wedged on top of me. My lower back is killing me. His hips are hurting him from being in a weird downhill position all night, too.

Anonymous said...

Part two of being conned by Sleepy's:
We called and complained to Sleepy's. They sent someone out to inspect our mattress. The inspector was actually really nice. He said he is an outside agency not beholden to Sleepy's. All he is allowed to do as his inspection is check our mattress for stains, measure the mattress and boxsprings, check for how many legs are holding up the frame, and then measure how deep the depression in the bed is. That is a ridiculous inspection. We are luckier than other people who bought junk from Sleepy's because the tan side of the Sleep to Live has NO support and subsequently there is a pretty deep hole in our bed. A few weeks later (why so long?) we finally got an email from Sleepy's saying the bed is defective and to call them. I called and found out that we only get a $1700 credit even though we paid $3000 for everything. Why? Because they gave us two "free" pillows that cost $70 each, a "free" cheap mattress cover that cost $100, "free" delivery that cost $89, "free" cheap bed frame and "free" boxsprings that made up the difference. By the way, the bed frame is very cheap (just metal frame with wheels) and would probably cost not more than $100 retail anywhere normal and those same boxsprings only add about $500 to the price of a bed set when you get the whole set instead of just the mattress at other places that I checked online. So, even conservatively speaking, we got robbed of at least $400 on our "free" frame and boxsprings. That is part of the Sleepy's scam. They sell you an overpriced mattress but tell you they are throwing all of that stuff in for free but really it isn't free because they write up the paperwork so that all of that stuff costs a fortune. I think they do it on purpose so that when you return a bed, it ends up pricing out at half of what you really paid for it. I mean in what universe are two pillows worth $140?

They are very sneaky because they tell you they are throwing in those things for free but they actually write up the paperwork so that those things are very expensive on the bill because those are the things you can't really return. That way, later, you are stuck with those items even though you never went to Sleepy's for the cheap frame and boxspring. You went for a mattress and without the mattress, the boxspring has no value and the cheap frame has little if any value.

It is all a big scam. I feel so stupid for not checking on Sleepy's before. I usually shop very carefully but my bf works long hours and was insistent that we just get the shopping for the mattress over with. He hates shopping and acts like the devil if he has to go in stores. I gave into him to appease him instead of doing my usual thing of researching items and such. He woke up on a Saturday and insisted he wanted to go get a quality bed and that it just had to happen by noon. I get tired of fighting his nasty moods so I didn't argue about looking in a bunch of stores and looking online. I really regret not doing my homework because I would have found out what junk Kingsdown beds are and how disreputable Sleepy's is.

Anonymous said...

Part three of being conned by Sleepy's:Sleepy's didn't provide the mattress cover that we paid for until several days after the bed was delivered. Luckily, we had left the other bed on the floor of the bedroom until we could figure out what to do with it so I insisted we sleep on the old mattress so that nothing happened to the new bed since the saleslady had said that any kind of stain voided the warranty. I have read online that when they pick up the defective bed, they will often try to make up nonexistant stains. So the day they get the defective bed, I am going to buy a newspaper so I can prove the date, then I am going to videotape the newspaper and every square inch of the bed so I can prove to a judge later that there are no stains on the bed just in case it comes to that.

So we went today to pick out a different bed. Well, here is where the scam gets even better. The worthless, severely overpriced boxsprings that you have to buy in order for your mattress warranty to not be invalidated are not returnable. So the only choice you have is to either accept another Kingsdown mattress (I would rather let an asian lady who has never driven stick shift before borrow my manual transmission car to get her learner's permit) or get a different manufacturer's mattress and a new set of box springs. Of course, you can't just use the brand new set of box springs you just bought because that would invalidate the warranty on your new bed. That is why they overprice the boxsprings. That way, they make a ton of money off of you because you have to buy two sets of overpriced boxsprings anytime you have a defective bed and don't want another piece of junk from the same manufacturer. Sleepy's excels at scamming customers. We didn't understand that we were being conned when we went in their store and bought from them, but now that we see how it all works, it is very clear how stupid we were and what clever con artists Sleepy's employees are. Of course, maybe it isn't so much that we are stupid and they are clever. It is more that we were brand new to the bed buying racket whereas Sleepy's has spent years defrauding people. So it was like playing chess for the first time against someone who has played chess every day for twenty years. Remember that if you are going shopping at a Sleepy's, you are walking into the spider's web basically. The best way not to be victimized by Sleepy's is to never walk into their web. That means, don't under any circumstance even go into a showroom.

By the way, I can't prove it, but I strongly suspect that they resell most of the returned beds. I really, really think they are lying when they say they don't resell beds. In fact, I think they resell them as new to customers right here in America. And I think they truck some over the border to Mexico and sell them as brand new there, too. That is why they can't have any stains or else the consumers would know they weren't getting a new bed. That would explain why a lot of people are complaining about bed bugs. But personally, I can tell we got a brand new bed because it had that brand new smell and did not smell like other people. But the tan side sinks in so much that I don't think they could pass tan beds off as new unless they are because of the large depression in the beds after they have been slept on for even a few days.

Anyway, I am not a fake. I am a real person writing my real experience with this horrible company and their horrible beds. I am not going to leave any identifying information, but I am going to leave my email address (nnyabeez@live.com) for anyone who wants to start a class action lawsuit against Sleepy's or anyone who needs someone to write a letter for them about how bad Sleepy's beds are in case you have to go to court. I think that the rules of evidence are more relaxed in small claims court than in criminal so maybe that would count as corroborating evidence? Not sure but I will help you if I can.

Anonymous said...

Part four of being conned by Sleepy's:I think most of the positive comments on this site are the fake ones. They don't ring true. Like the person who said that their kids were fighting over getting their decade (decades?) old mattress. That is just ridiculous. I have never met anyone over the age of 10 who is not absolutely repulsed by the thought of having to sleep in their Mom or Dad's bed. Nobody would fight with their siblings to get their parent's nasty old mattress. No way in heck. Or how about the one where the person says that since they bought a Kingsdown, the AHEM spark as it were is back in their relationship after 25 years. Uh, yeah, after 25 years of the old ball and chain, your partner is just dying to do the nasty with your wrinkled sack of skin of a body because you got a new mattress. Right, because relationships work that way. And two of the positive comments come from people who are so rich they have vacation homes. I guess when people write fake reviews, they indulge their fantasy world in which they own vacation homes or their partner suddenly wants to jump their bones or their kids are fighting like dogs over a bone to sleep on something full of 10 or 20 years of their parent's dead skin cells and bed mites.

If you are someone thinking of buying at Sleepy's--don't do it!! Don't even step foot in there. All they want to do is empty your pocket of your hard earned money and give you garbage in return. You would be better of buying a $250 piece of junk bed from Walmart because if your bed is going to be a piece of junk, it might as well cost $250 instead of $3000. You can use the difference to take a trip somewhere. Would you rather have a sore back for the next decade or a trip to Paris? All you will get from Sleepy's is a lot of physical pain and mental aggravation. At least in Paris you will get some good chocolate or wine or a tasty pastry or you can see the Louvre and all that. That would be a much better use of your money. I don't know which is worse--my hurting back or feeling like an idiot for getting taken like a sucker. I think feeling like a moron who was so stupid that I was taken advantage of is actually much worse than how bad my back feels.

Anonymous said...

It seems to me that most of the negative comments left were from purchases made at Sleepy's...I wonder if pruchases made at other locations in other states had the same problems?... Could it be that sleepy's is selling refurbished mattresses and calling them new? Also the weight of the person shouldn't effect the performance of the mattress, because that should be taken into consideration when the origional purchase is being made.
I am considering an 800 red/blue but would like to know if others have had problems with their kingsdown 800 purchase in CA?

I get it...CLEARLY, everybody STAY AWAY FROM SLEEPY'S!!!!

Anonymous said...

This mattress is the pits!! We originally had a red extra firm 400 series but it was too firm so we did the comfort exchange for tan for me(which the computer recommended) and green for my husband. The tan is way too soft, its okay if you're alone but once someone else gets in you get stuck in a huge ditch in the middle. I think if you get the same color on both sides you are better off. Now I want to do another comfort exchange but don't think they wil let us, it says one per customer. I should have bought a sleep number.

Anonymous said...

FINALLY, WE MANAGED TO MAKE THE STORE IN FORT LAUDERDALE TAKE BACK THE AWFUL KINGSDOWN MATTRESS. WE BOUGHT IT LAST MAY - AND AFTER THE SECOND MATTRESS, WE NOTIFIED OUR CREDIT CARD COMPANY. THEY SENT US FORMS EVEN THOUGH OUR COMPLAINT CAME LATER THAN THE THREE MONTH TIME FRAME. WITHIN A WEEK THE ENTIRE CHARGE WAS REMOVED FROM OUR CARD. ABOUT 45 DAYS LATER WE GOT A CALL THAT THE STORE WHERE THE MATTRESS WAS PURCHASED "DIDN'T WANT PARTICIPATE" WITH RETURNING OUR MONEY. THEY ALSO FILLED OUT THE FORMS - NOT BEING TRUTHFUL ABOUT IT. CC COMPANY SENT US A COPY AND WE AGAIN FILLED OUT THE FORMS AND SENT ALONG COPIES OF THE MATTRESS EXPERT THAT HAD BEEN SENT BY KINGSDOWN AND THE LOCAL STORE. THE CC COMPANY BACKED US. THE MORAL: IF YOU BUY A KINGSDOWN, PUT IT ON A CREDIT CARD AND COMPLAIN TO THEM IMMEDIATELY SHOULD YOU BECOME AS PAIN RACKED AND UNHAPPY AS WE WERE. WE NOW HAVE A TOP OF THE LINE SEALY AND ARE VERY HAPPY.

Anonymous said...

We looked at a Kingsdown Sleep to Live 500 Series today. Never heard of the brand before. Quoted price $2,600.00. Kind-of-expensive. Thought I would check for customer complaints. Based on comments on this site I believe we will stick with a brand we know.

Anonymous said...

OMG, I should have read about Sleepy's and never bought a mattress in there...first one sagged in the middle the first night....2 days later, was talked into a Kingsdown....my back has ached terribly since I got this darn thing....Sleepy's wants me to go in and get another - even exchange...I don't believe them!!!
Bottom line, go with Sealy or another brand name and don't go to Sleepy's....

Anonymous said...

I would not call this a review of a mattress, but more of an informational overview of Kingsdown in general.

Anonymous said...

I don't get where all the negative comments about sleepys are comong from. I bought a Natures Rest mattress from them 5 years ago. It started sagging on both sides. Contacted sleepys, they sent out an independant inspector who measured the sags, checked for stains, the box springs also were measured, and checked the tags. In 2 weeks, sleepys gave me full credit for the mattress and the box springs. Bought a kingsdown sleep to live 800 series, and so far it is good. Sleepys stands by their products as far as I am concerned.

Anonymous said...

Folks,,, I walked into a sleepy's tonight, within 15 mins, the sales pitch was so overwelming. I became very suspicious and concur that there is a huge ppush for these "sleep to live" series. the manager dropped the price 6-7 hundred, threw in a mattress pad and free delivery. Swearing this was the best in the store. But did admit she owned a tempra pedic. I am VERY glad I got to read these reviews. Ohh,, by the way,, hugh push to place a deposit on the mattress,, "cause i'll never get a deal like this, again" killed the deal for me!!!
I am sticking with the Sterns and Foster!!! Going to Macys!!

Thx for the information!!!!

and if you want my name and number,, post a reply and i'll call ya!!

Anonymous said...

i read all these post AFTER i already bought a sleep to live 400 (blue)... i got a great deal!!!! Before my mattress was delivered i was like yea right all these people that posted bad on here are crazy!!! i layed on the sleep to live in the store an almost fell asleep in 2 mins... it was like i was on a cloud.... well i slept on the mattress for like 3-4 days now and my lower back hurts... I dont remember hurting it in the past couple of days sooo is it the mattress?? i deff think it is because of it... i think the mattress in the stores are diff then the ones they send you!!! and yes it is real because i got it at sleepys!!!!

Anonymous said...

Purchased the Kingsdown Sleep To Die 200 green series. Girlfriend and I took the test, layed on the mattress and literally almost fell asleep in the store. Layed on a few more, but settled on the 200 green. BIG MISTAKE. Gave it a chance but after 2 wks of horrible sleep, rolling into each other in the middle of the bed, and awful backaches throughout the day, went back to Sleepys and exchanged it for a queen size Dormia (memory foam mattress) and haven't looked back! Highly recommend the Dormia pillowtop! Not cheap, but a little less than Tempurpedic and actually liked the Dormia better.

On a side note, the staff at Sleepys was great. The sales associate (Richard) even called corporate when putting in our exchange order and got us $500 off the mattress by lieing and telling them it was on sale! Everyone we dealt with at Sleepys were knowledgable about their products and were genuinely concerned that we get the right mattress.

Anonymous said...

I literaly just purchased a Kingsdown Elegant mattress about 30 min ago. It will be delivered tomorow. I must say after seeing all these reviews i am a little worried about the money i just spent, even though it felt amazing in the store.. I have 90 days to sleep on it and se so ill def be putting my fedback on here ASAP for those of you ho are torn as well.

Cathy said...

It would be great if you could write a short review for us. I would be very grateful for that, and I believe that blog visitors would be too.

Thanks for your input :)

Anonymous said...

Be careful with Sleepy's exchange policy. You can only trade up. Bought a Sleep to Live 600 red about 10 days ago. My husband loves it, but I HATE it. Want to exchange it but it kills me to spend $4oo restocking fee, new delivery fee, and can't get any of my money back for the overpriced matress that gives me back pain every morning. AHHH! Very frusterated! Should have done some research before getting suckered into buying this bed. Oh, for those of you wanting to know my weight, I am 118 lbs. so it isn't a weight issue!!!

Anonymous said...

At 118 lbs. - why didn't the store recommend a green (soft) or tan (softest) for you and a red(firmest) for him? I am in the process of researching beds. I liked the 400 series, tan for me and we're debating on either the green or blue for him. Anyone else have good luck? Do you think going up on the firmness scale will prevent the lumps and divets? Should I go with the green instead of the tan for me and the blue instead of the green for him?

Anonymous said...

We had a very pricey Simmons Beautyrest that sagged terribly after only 2 years. We were so desperate to get a new bed RIGHT AWAY b/c we were in such pain.

We bought a Sleep to Live red 400 series at Sleepys. The first night was like sleeping on cement. I cried to my husband that we made a huge mistake and that we had to suck it up and pay the restocking fee to get a different bed. Well, I stuck it out, and after a few weeks, it is the most comfortable bed we've had. I do see our butt depressions in it, but I guess that is to be expected with a pillowtop. For the record, I am 150 lbs and he is 190. I am hoping that after a few years I'll feel the same way.

We've come to the realization that the way beds are made these days - 10 years is an eternity. We'd be happy with a bed that lasts for a full 5 years!

Anonymous said...

Don't buy this mattress! We had a hump in the middle after only one night. Now just a few months later my husbands side (blue) feels very soft and I have several bumps on my side of the mattress. We both don't weigh much either (300lbs combined weight). The problem is we don't have our "original tag/ label needed for registration", so we are out of luck as far as getting a replacement...

Anonymous said...

It is President's Day Sale today and tomorrow and I really need a new mattress. My heart is set on the Sleep to Live 200 Blue series. My mattress is old, very old but doesn't have a sag in it, it is just to firm and I wake up with numbness and pain in my shoulder and neck. I have narrowed it down to the Sleep to Live 200 blue (full blue both sides) or the Stearns and Foster Newbridge. The salesman has agreed to give the Sleep to Live for the same price as the S&F just in case I swap it out for comfort. Both being 1,079.00 for Queen Size. I am so afraid now that I am going to be unhappy with my purchase of the Sleep to Live. I did notice that the side, while sitting up, sagged more than the S&F and that troubled me. I am not big..5'2 and 115 lbs at most. Any comments for me before I make my purchase? They are also giving me a free frame and free delivery, and I insisted on a mattress cover. Please help today if possible. If anyone has the series 200 blue (no pillowtop, plus) please write back. I have many friends who have pillowtop mattressed by all manufacturers and they have issues with sagging, etc.


Thank you!

Anonymous said...

Sleeping has never been better! 9 months ago we exchanged our 5 year old Simmons Beautyrest Gold for a new Kingsdown Sleep To Live 600 Green/Blue Mattress set. Joe at Sleepys was kind enough to walk us through the process and got our money back on the Simmons and for a few hundred more we were able to upgrade to the Sleep to Live, this is the bed made individually for me and my husband and it is abolutely the best mattess we have ever slept on! Yesterday we went back to Sleepys and purchased a lower pricesd Sleep to Live for our 4 year son who just moved to his big boy room.

Brad Wesley said...

Wow! There are a lot of whiners on here.
We've had the Sleep to Live 400 King size for a little over 8 months now. No problems. We love it. Yeah, it does have a bit of a depression on my side when I'm sleeping in it. Any pillow top will. I weight a little over 200 lbs.
We bought it from Sleepy's and the sales man we dealt with was very nice.

90% of reviews are usually bad reviews. This is the case of almost any mattress or store.

Some of these reviews that people leave are rediculous. They think that Kingsdown, Sleep to live, Sleepys, etc. are purposely trying to sell you something, just to scam you. Really? That is how they made it to where they are today?
I understand some of these people are mad because they made stupid investments. They bought something that is not right for them. This is not the fault of the product, but rather the investor.

Quit whining, and get a good night sleep!

Yes, I would recommend this bed. But go buy whatever bed you think is right for you.

Anonymous said...

I was having no trouble sleeping on our 15 year old Sealy Posturepedic, but with a slight indentation we figured it was time. At 130 and 150 lbs we came in as green/green on Sleepy's diagnostic machine. Although I have laways liked a firm mattress I bought the salesman's line about soft being better.He steered us right to the Kingsdown Sleep Live line and kept sweetening the deal.I spent the first night on the Sleep Live 400 Green/Green trying not to roll on top of my husband.I woke with lower back and neck/soulder pain. Have tried to sleep on it now almost two weeks. So, I went back to store and got on the machine again. This time I am a yellow. When I lay on the 400green again in the store it felt much firmer than my 400green. Hopped onto the 400yellow and it felt exactly like my green.Visited another Sleepy's and I am again a green but the salesman said he would recommend a blue or red after he saw my body postion on the green.Bottom line... don't trust the machine or the salesman. Go with what has always felt good to you. In my case firm. I am hoping to talk Sleepy's out of the restocking fee since my diagnostics keep changing. But if need be we will probably bite the bullet and pay the restocking fee. After reading all the reviews about sagging I am debating whether to go with the 400red or try the Tempurpedic for a couple of hundred more. Wish me luck!

Anonymous said...

Don't waste your money! We purchased a twin kingsdown mattress for a day bed two years ago. We do not sleep on this mattress every night nor do we sit on the mattress. It has a visable sag in the middle and no one can sleep on it for more than one night because of waking up with backaches. Sleepys will not do anything, claiming their investigator determined this is normal wear. If this is normal wear, then this is poor workmanship and would hate to see what condition the mattress would be in if we did use it every night!! We will never purchase a kingsdown mattress or from Sleepys again. We will also be telling everyone we know about the lack of customer service support from Sleepys!

NatanM said...

After 2 yrs of owning a Kingsdown pillow top $3,000 mattress I found myself with so much back pain that I had to rush to an orthopedic surgeon yesterday in order to get a cortisone shot to my back and help with the intense pain.
I have now spent around $800 with doctors, chiropractors and x-ray technicians. Being such an absent-minded (and stubborn) person at times, yt took me a while to realize that my mattress was the culprit of my back issues. After all, the nice sleepy's salesperson told us we were getting top of the line stuff! why else would we have paid $3k for a mattress + box?
After reading the comments on this page I know feel comfortable with my decision to throw away my current mattress and purchase a new one. I just hope that no one has to ever go through what I went through and that someone exposes sleepy's for the huge scam they are.

Brian said...

I had purchased a Queen series 3Kingsdown bed nearly 6 years ago after I broke my back. the first 2 years the bed was fine, for nearly the past 4 years I have a hard time getting a good night sleep. I have to flip and rotate the bed weekly. I weigh 170lbs, and my partner weights 120lbs, so we are not heavy people. The bed gets a sink hole in the middle after 2 nights sleep. I have had the matteress measured a few times over the years, but every time the techinician comes out it is only 1.5" of depression and I need 2" to get the mattress replaced. I spoke with a mattress specialist at my local furniture store where they sell Kingsdown beds. I explained my situation to the sales person. The sales person then told me about how they had also purchased their Kingsdown bed around the same time frame as myself and how they were also very dissatisfied. They told me that there next bed would be a Temperpedic bed. I was very fortunate though, my sales person went out of there way to get that matress replaced ,per the warranty . I just received my new or I hope to be new, sleep to live blue series bed today. Kingsdown went away from a pillow top on both sides, so now the new beds are a non flip style mattress. I hope that it will at least give me restful nights sleep for the next 2 years till I can afford a Temperpedic Rapisidy bed.

Anonymous said...

Beware, DO NOT buy a Kingsdown product. They do not honor their warranty. They find reasons to avoid it altogether.
DO NOT buy a Kingsdown product.

Anonymous said...

I actually bought a Kingsdown mattress from Sleepy's 10 years ago, and I was so happy with it, we just bought another one. One of the things I like about it is that it DOES NOT have that solid platform feel inside, where you come to a firm stop. It's more about relieving the pressure than supporting the sore spot. If you like sleeping on the floor or something when you're back is out, this is probably not the bed for you. Anyway, our 10-year-old mattress sagged a little, but that was mostly because we read in bed and sit on it to do homework. Not surprisingly, sitting in one place with your weight concentrated in a smaller spot, the mattress compresses more there. But we're both under a lot of pressure and sleep is VERY important, so we replaced the old one. We're back to sleeping soundly through the night. Sleepy's has a replacement policy that lets you trade your mattress in for a different one if you're really unhappy ($249), so I don't see how you could let a mattress ruin your life. If it's that bad, you should pay the man and get a different bed! Also, you should NEVER buy a mattress without lying on it for at least 15 minutes straight. (Oh, and we don't use the box spring, but have a storage/platform bed, which has been good with this mattress.)

Anonymous said...

We just got a Kingsdown last week. Although it is pretty comfortable, we noticed the day it was delivered there was a huge stain on it and that the left side is MUCH softersaggier than the right, so you feel like you are always sliding to the left. This makes me wonder if it was a new mattress or one that had been previously returned. I do like the feel of the bed but we will definitely have to exchange it. I hope the next one isn't as disappointing.

Pam said...

We just purchased a kingsdown sleep to live "green" 700 series. I can't believe how comfy it is. We sleep like babies. Paid a fortune for it but we think it is worth it. Sweet Dreams.

Erica said...

I just bought the new Kingsdown Summit which is the soy based foam mattress. Now I am scared to death. I bought it at Mattress Giant not Sleepy's but it is not an innerspring mattress so I do not know if it will have the same issues that others have had. Does anyone have the new soy based foam mattress. Mine is the Summit. It will be delivered tomorrow. I have 90 days to return it.

Anonymous said...

Love - LOVE - LOVE my Sleep to Live (also known as a Kingsdown Mattress) ... It is absolutely the most comfortable mattress in the world as far as I'm concerned. I had already bought it and was waiting for delivery when I started reading the bad reviews ... it made me a little worried -- but I have it now and it's PERFECTION !!! I cannot imagine sleeping on anything else --and I'm suggesting it to everyone that I know ! THE BEST !!! I almost want to cry it's so wonderful !!!! ;)

Anonymous said...

Hi I too love my Sleep to LIve bed - we have the blue mattress. It is pure heaven and well worth the money.

Anonymous said...

We just bought the Sleep to live mattress in queen size both sides are tan. My husband tested blue and I was red but loved the feel of the tan. WE LOVE IT! My other mattress was a Sealy and only 2 years old - woke up every day with back pain - but it is gone now. I love this bed - going to the beach in a month and I am dreading not having this mattress. Bought mine at Grands and I also have a warranty with them...my sleep to live came with a lifetime warranty.

Anonymous said...

After 12 years, my kingsdown does sag and has a slight hump in the middle but I would not trade it for another mattress on the planet. Paid around $2000 for it and I couldn't careless if I was ripped off. I've had 12 years of wonderful sleep. Traveled around the world in that time, from hotel to hotel to vacation home to vacation home and have yet to find a bed I prefer more.

Can't wait to get home and sleep on my kingsdown. I have never regretted this purchase, not for one second.

Anonymous said...

Similar to many others, after just two years sagging on one side. After a few more, sagging on the other and very uncomfortable sleep. I kept thinking it was pillow, personal health . . . in the end, just an uncomfortable mattress. And the mattress set was $2K . . . . uncomfortable in a little less than two years. Don't recommend.

Anonymous said...

We have had our Kingsdown for less than a year and it sags almost 2 inches on my side and an 1.5 on my wifes side. With the big hump in the middle and the saging we wake up many times at night trying to find a comfortable place to sleep. My wife finds it so uncomfortable most nights go out to the sofa.

Anonymous said...

I love how people only complain about something when they dont get their way. All beds do what these people are complaining about its normal and thats why there is a warranty on a product nothing is perfect. So with that said let me go on to say I have had 2 Kinsdown beds in my day the first one had a problem after 12 years (BTW this product has a Lifetime warranty longer then anyone out there) and they were great replaced it right away with a Sleep to Live 700 and all I can say is WOW for the past 3 years I have never slept better. So if you are going to read other people comments to make a purchase THINK TWICE nothing in this world is perfect thats why a warranty was invented so Judge for yourself dont take someone else's opinion cause you know what they say about those. And whats great most bedding stores give you a trial period so if you dont like it then try something else but experience for yourself because one person had a bad experience dont mean you will, thats why there are so many choices in this world.

Cynthia said...

We've had a kingdown for 11 years, it's now in our guest room, as we upgraded to a King - either a Simmons or Sealy - anyways, if we CAN'T sleep - we head to the kingsdown. It's better than any hotel bed. Our king is not even close in quality. The key is to get a bed that suits you. People think a firm mattress is best and most do not need a firm mattress. We have a comfort top and it's like sleeping on a marshmallow. Just love it! Wouldn't buy anything other than Kingsdown again.

Anonymous said...

We bought a kingsdown Serenity mattress in 2001. 2 years later both waking up constantly throughout the night, eventually realizing the mattress was sagging 2+ inches. Kingsdown was great to deal with, sent us a replacement mattress in 03/04 and this one started doing the same approx 1 year ago. Tried rotating, switching sides with the wife...to no use. Lifetime warranty or not, never ever ever again. Sticking with the big three from now on. Planning on a purchase in the next few years. I guess the "Down" in kingsdown refers to the sag you get after a few years.

Anonymous said...

I have to agree with most of these posts. My wife and I bought a Kingdown and it has been the worst mattress we have ever bought. Before the mattress was even a year old we were having problems with it sagging in the middle. Our Kingsdown has been the source of plenty of body aches. We are very disappointed that we didn't do our research before we bought. So for all of you that are doing the research before you buy; I would not recommend this mattress.

Anonymous said...

Sleep to Live by Kingsdown is not worth the money. We paid $4000 for a mattress that within 1 month is already breaking down and sagging. Some people are saying they are happy with their bed and that may be so, but you can get something just as good, or probably better, for a fraction of the price.

Anonymous said...

I too spent about $3000+ on my Kingsdown mattress and I hate it. Ours started sagging within a month. At first I thought it was normal but my $500 mattress lasted a lot longer with a lot less sagging. It is so depressing to me that I spent so much money on this mattress, and it really makes me angry. Never again. Don't do it.

Anonymous said...

We bought a Kinsdown Crown Monarch mattress in June 2007 and it has been a wonderful mattress until the last year. It is sagging on both sides and We feel like we are about to fall off. We were told that we only had to turn it once and it would be good for the next 10yrs. We hope to get it replaced.

Anonymous said...

I have a queen sized Kingsdown mattress. It was very expensive ($1700.00), and neither myself or my partner have ever had a comfortable night's sleep on it :(

I guess you don't get what you pay for. It was the most expensive of the selections in the store, and I regret that I didn't take more time to research and shop around.

We have had this bed for about 3 years, and I would absolutely LOVE to get a new one, but am really gun-shy after this HORRIBLE experience.

I paid $1700.00 for daily back pain. argh.

Anonymous said...

wow. so many of you were dragged into sleepy's and FORCED to lay down on that machine. you should all give me a call and we'll start proceedings on a class action suit.
come on now, let's all grow up. if you didn't want to lay down on the thing than you shouldn't have. if the mattress is giving you trouble that's one thing, but no one can force you to do anything ...unless you were held at gun point. and if that's the case, then yaaaaahoooo! we're gonna make a KILLING in court!

Anonymous said...

We're about to re-select a new Kingsdown mattress. Our Kingsdown Sussex was amazing for the first 4 years. In the last year, we've both had extremely uncomfortable sleeps. The mattress is buckling...sagging in the centre...we feel like to we have to cling to the edges to find any support. Kingsdown sent an inspector to our house. He measured the depth of the sagging and filed a report for us. We received a phone call today saying Kingsdown is allowing us to re-select a mattress up to the value of the original purchase. We are sorry to see our mattress go as it served us well for 4 years but we are very thankful that the comfort guarantee is being honored. We're looking forward to picking out a new Kingsdown mattress this weekend at no cost to us. Thanks to Kingsdown! By the way, we're in Canada.

Anonymous said...

I had a matress nightmare with "sleepy's". I bought (2) of what I thought was a full size mattress for each of my children. The measurements of a full size were supposed to be 54 x 75. When we put the matress in the frame there was a 3 inch gap. I measured the mattress and they measured
51 x 75. So the nightmare began. coustomer servicr was horroible and so was all of the supervisors. I was told that that happens sometimes and that it is hard to get a true 54 inch mattress.??????
have you ever heard of thAT BEFORE??? tHAT CAME FROM THE WORLDS LARGEST MATTRESS STORE. aNYWAY, aFTER EXACTLY ONE MONTH SLEEPY HAS ARRIVED WITH 2 NEW MATTRESSES FOR MY KIDS. tHEY SAID IT WAS AN UPGRADE...I RECIEVED A eMERALD CROWN ULTRA FULL MATTRESS.
i THOUGHT i WAS HAPPY UNTILL i HAVE READ MOST OF THE REVIEWS. sHOULS I BE CONCERNED ABOUT THESE MATTRESSES??

Anonymous said...

We are now on our 3rd mattress in 2 years, same familiar problem of sagging on both sides and a hump in the middle I regularly have to sleep in the spare room as I can't stand lying in a dip where it is difficult to move during the night also the heat being trapped in the one area is
awful, do yourself a favour and
""DON'T BUY ONE OF THESE BEDS""

Anonymous said...

Can anyone post their K ingsdown model and size? I'm seing a lot of negative reviews from people who bought from Sleepy's.

Anonymous said...

I find it interesting having worked in the consumer relations business for 14 years that folks are using blog reviews for decision making situations. Do people not recognize that a bad experience can be shared up to 20 times before a consumer finally tires of venting their frustrations. If you read up on the number of posts here and count them all, you'll find that several issues folks had were with Sleepy's service in the US. It would seem that folks blindly trusted their salesperson and a machine in some cases, instead of making educated informed decisions. I have spent almost a full year researching beds, manufacturers, and retailers. Every single one of them has bad reviews posted online. Would the complainers on this site then recommend not purchasing from anyone? I would think not, especially since I am unable to manufacture my own bed; therefore, I believe those who have had frustrations need to remember, everything made wears out over time. The fact that Kingsdown has chosen to offer lifetime warranties is a credit to the company and a testimony to the fact that they are counting on their systems in place to be better than their competitions. My name is Ian and I do not own a Kingsdown yet....

Anonymous said...

I bought a Kingsdown mattress from sears and after 3 years I noticed it was sagging in the middle and the top soft layer was feeling "loose". I'm now at year 4 of my 2 grand mattress and have given up and ordered a new Simmons for half the price. What a waste of money! I tried the Simmons in one of the Westin hotels and slept pain free for the first time in over a year. I hope it last more than 3 years. The warranties that most of these companies advertise are a joke, total waste of time. I actually see poor reviews on most mattress brands so not sure what the consumer is to do. Perhaps they want these mattress to valley and dip by year four so we are forced buy a new one!

Anonymous said...

I rented a cottage in NC a few weeks ago. They mattress there was so comfortable that I actually email the owner asking her what the brand was. I am in the market for a new mattress and though I have never heard of this brand, I am taking it into serious consideration. I had 3 great nights sleep, where I don't think I moved more than once. That's saying a lot I think.

Anonymous said...

There must be two Kingsdown companies, because the one being described by most of the people here cannot be the same I have. We have owned a KD mattress for 10 years, queen sized. Every time we travel, we cannot wait to get home to our KD mattress. We recently upgraded our bedroom suite and went to a Kind size bed. In order to save a few dollars until the budget recovered, we bought a $1000 Carolina Matress, and it seemed like a decent product that would get us by a few years. BIG MISTAKE.

As soon as we have the money, we are heading for a Kingsdown dealer. It may cost 3-4 thousand dollars, but the place you spend 1/3 of your life is worth splurging on.

PS: we flipped ours every 2 months, and I suspect that is part of why we've had such success with ours.

Anonymous said...

Little known fact: Kingsdown has won more awards for their mattresses than Serta, Sealy and Simmons combined. I own 4 Kingsdown sets, the oldest is 8 years old and it is as good as new. Greatest thing I've ever slept on.

Everytime a friend stays at our place, they want to buy a Kingsdown. All of them are happy with theirs.

Anonymous said...

I bought a kings down 2.5 years ago. Worst mattress vie ever had, by a landslide. To the comment saying those experiencing sagging are overweight or obese, I'm 6'5 174 lbs, my bed is sagging like it's trying to get away. I have been ignored by sleep america for 10 days, called kingsdown and sleep america again today. I have to say reading all the warranty denials here and on other it's, I'm not optimistic.

My girlfriend and I awaken every day with absolutely horrible backache..due to the bed..I'm spending more in massage and chiropractic than the price of a new bed, so it's going one way or another.

DO NOT BUY A KINGSDOWN, THEY AR AWFUL AWFUL BEDS.

Diane125 said...

I wish I had read these reviews before purchasing a Kingsdown mattress less then 3 months ago from a high end furniture store.Our mattress seems to have a large depressed area that we struggle to avoid all night long causing us to toss and turn We wake feeling tired and sore.We complained and were send a kit .This kit contains a camera a weighted string and a cardboard ruler.(not kidding) After following the instructions we mailled the items back.We are now sleeping in our guest room while we wait to see if our complaint will be addressed.I writing this in hopes that no one ever buys a Kingdown mattress again.The kit is proof enough of their terrible custumer service.

Anonymous said...

We bought a Kingsdown Magnificence king size mattress set (2008). BIG MISTAKE. This is the worst mattress of any mattresses we have ever bought.Very expensive and the customer service is a joke. They send you out a box with a string and you are to measure the sag in your mattress. I have had to have back surgery and the mattress does me no good. It sags every where. My husband refused to sleep on it and went out and bought him a temperpedic. I still try to sleep on the Kingsdown. I am now in physical therapy so I can still walk. I can get any help or relief from Kingsdown. They need to come out and test the bed to know what the customer is talking about. I would not recommend a Kingsdown mattress to anyone, especially since the customer service is null and void. Maybe there are other mattresses by Kingsdown that fares well, but the Magnificence set is a piece of expensive garbage. It began to sag within 3 months. My husband and I were meeting in the middle. I am small and the mattress still sags with my weight. I wish Kingsdown would try to make it right for its customers. Too bad we have to resort to this to try to get relief. I bought mine from Mattress Giant on the recommendation of the salesman and his pitch for what a great mattress that was. Another Big Mistake.

Unhappy near Houston, Texas

Sweet Dreamzzz said...

Just happened to come across this blog by googling My Side Kingsdown. I own a mattress store in Ontario Canada and we're bringing this line in soon. I was shocked to see that the picture in the blog was from MY STORE! How did you get that?

Anyway, I've been selling Kingsdown mattresses for 8 years and they have the fewest returns of any traditional mattress I've sold (including Spring Air, Serta, and Sealy). However, Kingsdown Canada is a different bed than Kingsdown in the US. Kingsdown not only makes a superior quality product here, the price is comparable to the S brands. Customer Service is probably the best we've experienced.

You can email me personally if you have any questions but I can't really speak to specific models, especially ones from the States.

sales@sweetdreamzzz.ca

Anonymous said...

My Husband and I bought a Queen size #2 Kingsdown from Sleepy's 2 1/2 years ago and after about 4 months of sleeping on it we noticed a sag ( I weigh 115& my Husband 200 lbs) We began waking up with back pains and would actually joke with each other because parts of our bodies were completely numb when we awoke - the WORST mattress!! We paid 3k for THIS! The warranty is a scam - inspectors come out to evaluate the sag (then conventionally determine it needs to sag another inch or so before they can replace it) A month ago we replaced the Kingsdown with a pillow top Firm Sterns & Foster (2k)actually think this one is more comfortable and as far wear - I guess we will wait and see...

Anonymous said...

We purchased a Sleep to Live 800 series (both sides) and after two months both sides were sagging! Had Sleepys out and they said there was nothing wrong (before the tech measured for warranty, he stood the mattress on its side for about 10 minutes while he checked the frame and box spring...haha....let the mattress "fluff"). Didn't hear back and when I called Sleepys they said they left a message about 1 1/2 months ago saying there was nothing wrong!!! Really, you have to ROLL UP in the middle of the bed. After 5 months it is worse but I will wait a few more until they cannot dispute these ruts!!! I will not buy this type/brand again and would never recommend to anyone! We paid about $3000!!!!!!!! got the second best and it still happened!

Also, we are not large people, my husband is 180 lbs and I am 140 lbs and I rotate the mattress every week, although is recommended every 2 weeks for first month or so and then monthly after!

Anonymous said...

what a waste of money - the salesman said why would you by a sealy when you can buy the cadillac of beds! We bought one type, didn't like it so Sleep Country exchanged it - they talked us into an upgrade. $2500 later we have a mattress we've hated very minute of. Sore hips, backs and necks ... we're going to go shopping for a new mattress this weekend and it WON'T be a kingsdown.

Anonymous said...

I purchased a Kingdown Sleep to Live 800 Series (GREEN on both sides).

It felt firmer than how it felt in the stores, but Sleepy's said to give it a couple of months to "break in". I was happy with the mattress nevertheless. However, 4 months later, the matress sagged underneat my butt. Mind you, I am 5'9" and weigh only around 120 lbs, plus I sleep alone.
This should not have happened. I suffer from lower back pain and this sag or depression in the mattress left me sleeping on an agle and exaccerbated my back problems.

I contacted Sleepy's and they sent someone over to measure the depression in the mattress which was found to be way beyond what is "acceptable". (No depression at all should be acceptable!) Sleepy's has agreed to exhange my mattress under warranty. I am getting a delivery today - delivery fee is being waived -("how generous of them") of the same mattress, but I am hoping the problem doesn't not happen again. If it happens again and they agree to exhange it, I will pick out a different brand mattress. I am very concerned after reading all the negative comments about Kingsdown. Perhaps I should have exhanged it for a different mattress now. I am very concerned. The 800 series is one below top of the line and was very expensive. This should not have happened to any of us! At least to not "so many" of us! If I have to exchange the mattress again, they said I must pay a delivery fee which I think is unfair. It is not my fault if I am being sold a piece of junk. I hope that won't be the case with the replacement mattress. I am hoping this may be due to a defect in the mattress, but I really dont' have a good feeling after reading all the negative comments on this blog. All I can say is that it is very sad that almost nothing you buy today seems to be of good quality. If I have anymore issues with the replacement, I will post my comments. For the record, I live on Long Island in NY.

Anonymous said...

I bought a full size Kingsdown set in Jan 2000. It was the most comfortable mattress in the house. When we bought new bedroom furniture we had to upgrade to a queen set. The store gave us a "deal" on another brand mattress set. Our Kingsdown had actual box springs as a foundation. The new set had only a padded plywood frame. Our teenage daughter inherited the Kingsdown and still says we were "suckered" by the furniture company. It still sleeps great. The "new" set has been replaced by a memory foam. Should have bought another Kingsdown.

Anonymous said...

We have had our Queen Mattress for 5 years....my husband is 250 and Im 150.... Its Still a great Mattress.. We are Also going to be buying a King Size soon!... We go out of town to stay in wonderful hotels and Still come home trying to get back into our Kingsdown Mattress as fast as possible. My parent and sister both have Kingsdown and love them. They replaced their temporpedic Mattress b/c they sleep so hot!... I'm a Hot sleeper... that is why I love my mattress b/c I never seem to get hot on it! We would buy one again and again.

amycara said...

We are awaiting our warranty inspection for a THIRD Kingsdown body diagnostics mattress in less than three years! There should be a lemon law for mattresses because this line is horrible. We've tried tan on up to blue and we still get the "hump" after too short a time. Do NOT by this mattress!

Konstantin said...

If you get down to my comment, consider this. I was reading reviews on tires the other day and every single one was negative. Hundreds of negative reviews on basically every tire you look at. WHY? Because when you are happy with the product you don't go online and post positive reviews, it's not human nature. I sell Kingsdown mattresses at a major retailer and I have hundreds of happy customers, people literally walk back into the store to thank me for their good night sleep and that their back is not killing them at night anymore. So, in all fairness I think it all depends on a person, if you put a whale on a mattress it will eventually sag, people who leave negative reviews often have severe and serious back problems to begin with, also your body changes all the time, don't blame the mattress go join the gym and excercise. Cheers.

Sleepless in Downingt said...

I really have to say thanks to this blog. My back has been killing me on our 3 year old kingsdown. We rotate it, we have it properly supported, and we are average sized people. I am 6'2", 240, and she is 5'6", 120. We have pits on both sides, and I now have to put a pillow under my lower back to support it while sleeping. I've read a lot of horror stories on this blog, and I have to say thank you. I will be pursuing warranty claims. To you trolls out there making fake posts, nice try. It is completely obvious that you are affiliated with sleepy's or kingsdown, or some other merchant afraid of losing business. There is no way that this mattress is perfect, even for little people.

Anonymous said...

I was really shocked to see the negative comments on this blog. I felt I had to write my positive experience.

We have had our Kingsdown king bed for twelve years now. Maybe the quality was different then? My comments might be irrelevant now all these years later but Fact is that we love it. it is still in good order and has moved with us many times, even countries.

My lower back ached from too hard/supportive beds, and we seriously bought two top of the range sealys and then sold them cheap to friends as I couldn't sleep on them. Money down the drain.

The Kingsdown was soft but still supported back.
Im not a big person, but my husband is 6"6 very tall and heavy but not fat. He loves it too. My kids honestly do want to sleep in with me when he is away because they l say its the most comfortable bed in the world.. Swear! We bought it in Australia BTW.

Its the best part of my day when I get in my bed.

annie mae said...

i have had mine for like 3 yrs now... it made me feel like lilly tomlin in all of me.... i just wanted to stay in it and ring my little bell all the time. it became the hang out spot when people came to visit and even have had friends come over and say "im having a horrible day, can i take a nap in your bed?" it was a bit pricy, but i loved it dearly. sadly our house flooded recently and the adjuster wont give me value for my bed... i dont want another matress.... i loved it.. -_-

dave said...

I.have the 400 series and have none of the sketchy repetitious complaints seen here. I don't notice any of these same complaints on mine!

Anonymous said...

Not impressed and here is some history: After having my mattress only 3 months I noticed some indentation so I called the warranty department at Sleep Country asking what was "normal" for indentation and they said over 1 inch was considered to be replaceable. The mattress was close to the one inch but I thought be reasonable. So I let it go as it was not over the inch now 18 months later. I phoned Sleep Country's Warranty department to have my mattress looked at. The girl told me that the person in my area was on holidays and would be back on the following Monday (it was a Wednesday I made the call on) and would call me (this is fair). I waited the week thinking she would have some catch-up to do... she never called that first week so on the Friday of the second week I called Sleep Country again to say I still have not been contacted. She (the lady coming to look at my mattress) called me later that day and was rude and demanded that I be home between 9-11am on such a day/date not asking me if it would work with my schedule and hung-up. She arrives, is rude and talking to me like a child (I'm definitely older than she). She then tells me that 1.5 inches is normal for the sag in a mattress. I have a pillow top that is only maybe 2 inches to begin with so you are telling me that basically my pillow top is going to be flat? What's the point of the pillow top then? I could understand all of this more if my mattress was cheap but I'm just over 5' tall and am petite. Oh and my mattress has not been slept on in over 6 months as I have been away and it cost over $2500.00. At the end she said, "your mattress looks nice and clean but keep it clean or your warranty is void" ... I told her I have the mattress protector that was suggested when I bought the bed. She was well that's good then. Very unprofessional in her tone and business presentation. I am considering buying another bed and will be looking at the competition and also a different manufacturer. I'm thinking for 2500 or more I am not going to make the same mistake again. It's really too bad as I had heard so many good things about Sleep Country but for me, both Sleep Country and their product I was sold did not hold up to expectations. My bed is a Kingsdown.

Anonymous said...

Had a Kingsdown 2/3 for four years now and started to experience the sagging everyone is talking about within 12 months. We probably made it worse sitting up in bed watching TV in bedroom an hour or two a night in winter one year (don't do this - will take years off your bed) but four years and $4000 later we have a bed that is virtually useless and very uncomfortable. Is King size so too big for the spare room with unwelcome guests...

Anonymous said...

I currently work for a major mattress retailer in the eastern USA, and I've also worked for another (which carried kingsdown) up until about a year and a half ago. In my experience with the different brands the two I've had the most issues with are kingsdown and sealy. I've had COUNTLESS warranty claims on both.

This is not a pitch to get you into my store, to purchase MY brand or anything, this is just someone's experience with the product. If you're going to spend $3000+, look into a tempurpedic or a beautyrest black collection bed. They're by far the most durable I've dealt with. ANY bed that is dual-feel will break down faster. Down the center of the mattress is nothing more than a foam ridge that's comparable to a water noodle. When you go with a tan model, you're getting the thinnest coils you'll find in any mattress on the market. Anyone more than 150 lbs is going to hit the boxspring when they sit on it!

Beds are a dime a dozen, new fads in bedding come and go, but when looking at higher end beds, Simmons and Tempurpedic seem to have the best durability and the most positive responses. If you're looking at a 200 or 400 series, don't waste the money. Go buy a $500 serta from Sam's and use it for 5 years. It's going to hold up better and not cost anything in comparison.

Also, word of advice for anyone looking at Sleepy's - get everything in writing. Make them itemize the ticket before you leave. Make them put the comfort guarantee in writing. They are professional crooks and their disease is spreading like a wildfire. If they offer anything such as a free TV, sheets, etc, make sure it's in writing. You'll be waiting at least 3 months to get it, IF you even do.

Good luck shoppers. Not all of us are bad, just make sure you do your research on companies and bedding before you go out to buy.

Anonymous said...

We bought a Kingsdown mattress about 2 years ago for our cottage and we sleep there 1 or 2 nights a week. I don't remember ever having a wonderful nights rest and its getting worse. we actually started sleeping in the guest bedroom. I called the store where I purchased it and they said that I had to flip it over and turn it a 1/4 turn every 7 to 10 days till the mattress settles for at least 4 times. Well we will try it and let you guys know.

Anonymous said...

I paid 3k for this piece of junk, Its only been 2 years and its already lost it shape. Neither me or my husband are overwght! The mattress has body molding on both sides and has sunk over 2 inches on my husband side. There is a small stain on the very edge of the bed and kingdown says the warranty is voided becuase whatever caused the stain could have ruined the foam,,, but the stain is a not even close to the indents and then indents are clearly the shape of someones body, just their way of now honoring a piece of junk.

Anonymous said...

I bought a Kingsdown just over a year ago and have already had to submit Warranty for sagging. Our total weight is 300 lbs and less than a year after we bought it, there is already a "roll into the middle" indention. Of course, warranty was denied. I can't believe they say that some sagging in the first 6 months is acceptable. I had cheap no name brand for 10 years before it started any sagging. The only reason I bought new mattress was due to hip problem keeping me awake at night. First few months, I slept great. Now I am right back where I was with my old mattress except wasted 1500 bucks!

TC said...

I paid $3600.00 4 years ago for a Kingsdown blue level if that even means anything. We went to a Sleepys in New Jersey and the sales person really got us, he made us lay in a bed and looked up our profile, he didn't even show us any other brands which leads me to believe he got us good, and we went with it because of this new technology that would help my husband and I finally get a good night's sleep. My husband has post traumatic stress disorder and because of it he also has insomnia we were told that a better mattress might help the insomnia so we went with the mattress we thought was the best. Needless to say it has been 4 years of horrible sleep. I am 26 years old and have been having back and neck problems for 3 of the last 4 years thanks to this mattress. Sadly after spending thousands on this Kingsdown mattress we can not afford a new mattress and I sleep on the couch and my husband on his recliner when the back pain gets too much. I would never recommend a kingsdown mattress to anyone, there are $200.00 mattresses that do the job and if not at least you didn't throw away $3600.00

Anonymous said...

I could waste my time, and yours, writting about my Kingsdown $3500nightmare. But there are plenty of others that tell the same basic story. Bottom line, 3 mattress exchanges in 5 years. I finally gave up and got rid of the beast 2 days ago and finally got a good night sleep. If you want to be happy and sleep well, DO NOT BY A KINGSDOWN.

Anonymous said...

Could anyone tell me wich is the Kingsdown model that realy works, I´ve been reading for 30 minutes and I is like there is only one Kingsdown.

Anonymous said...

My wife and I have had a kingsdown for 3 years and still paying for it money wise and sore back wise worst money ever spent

Anonymous said...

We bought a new Kingsdown queen set back in Sept 10. We have had nothing but trouble with that set from day one. We called Kingsdown and opened a warranty claim. I'll be darn if they didnt honor their warranty. Were getting a brand new bed from them. Great customer service from them and Mattress Giant... :)

Mark said...

DO NOT BUY FROM SLEEPY'S. I purchased a Sleep To Live 600 Green series. The sales man told us to sleep on it for 21 days to feel the comfort and let it conform to your body. Well we have had the bed for 3 months now and had a sleepys rep out for warrany reasons of both sides being diffrent firmness. His report came back as the bed being within standards. Call customer service and the said comfort is not guarenteed just sagging. so you you are paying for something that might and will not be the same as the one in the store. THIS BED IS HORRIFIC.

Anonymous said...

I bought my Sleep to Live 600 (red) queen size 6 days ago and it's already sagging in the middle. I'm only 125 pounds. If you get one, make surt you tell the salesman you've seen many reviews with complaints about sagging so want to be sure you'll be able to replace yours asap if this happens.

Anonymous said...

We purchased a sleep to live 700 series in the UK. The first delivered in Nov 2010 sagged badly on both sides more than 3.5cm and had a raised area in the middle from the beginning. We had a replacement eventually in May and the same has happened. My husband has a bad back and shoulder as a result. Neither of us are overweight I should add. We are currently refusing a replacement mattress and are trying to obtain a refund. My advice would be STEER WELL CLEAR of Sleep to Live !!!

Anonymous said...

Wow, I can't get over all these crazy comments!

My boyfriend and I need a new mattress and have been shopping around. We found a couple brands that we seemed to like, simmons and kingsdown. In the end we thought we liked the sounds of kingsdown due to the fact that each coil has 8 turns, where simmons coil turn is less with 6 (or its 6 in kingsdown and 4 in simmons, I can't remember the exact number atm, all I know is that its less turns for sure). However, just to be sure we decided we better do some research before purchasing anything and were curious to see what other people had to say! Boy, are we confused now! By the looks of it, it seems like a lot of the negative reviews are all about this sleep to live brand from sleepy's in the states. We are from canada, and we've been to all the mattress stores to do some comparative shopping, and have not come across this sleep to live line at all! I'm also extremely curious if any other canadians have seen this sleep to live kingsdown brand in stores? also, any canadian with a terrible kingsdown mattress?

It would be nice to know the specs of everyones beds, both good and bad, like how many coils are in your bed?, gauge?, turns of each coil? did you get a soft fluffy pillow top type or firm top? was a kingsdown box spring paired and bought with the mattress? did the sales man show you a demo box of what the mattress looks like? Our salesman brought it out to show us the different coils within the bed. He said that the bed is a thicker gauge in the lumbar/hip area (the middle rows of the mattress, and are covered with a grey like material) and the mattress around the edges are even stronger coils (covered in a blue like material) Any owners with a bad kingsdown see this demo mattress box??
MAN, am I ever curious! I really just want a comfortable bed!!! This is turning out to be such a headache, for I am at a loss as to what to do! Anyone able to shed some light and give me information? as soon as possible would be greatly appreciated!!! Please tell me the specs of your beds! :) Thanks, g'day.

Anonymous said...

Who goes to a web site and brags about a bed they bought 8 years ago? No one! Or they need to get a life. Something fishy going on. We bought a 700 series sleep to live, wife's side OK my side terrible, and they are supposed to be the same firmness.

Anonymous said...

My husband and I "invested" in a £3,500 Kingsdown when we bought our house 4.5 years ago. It was fine at first but after a few months the indintations were really noticeable and back pain started; qfter reading some reviews I thought it might go away and left it. After 6 months- 1 year the indentations were giant pits that you could see despite the bed being covered in 2 sheets, a blanket and a down comforter and my back pain became horrible. I've been working full time whilst doing law school so had not time to look up the old purchase paperwork until I graduated, but we are now to the point where we sleep on the £1500 mattress in our spare room. We are both very tall and thin healthy people in our mid-late 20s. Whilst we were still sleeping on the Kingsdown I only got decent sleep once my husband was up and I could move to sleep "on the hump" or at an angle across the bed. It doesn't help that the matress is one sided, so it rotates around rather than flipping- this has meant my husbands bigger and lower indentation ends up being rotated to my lower back- a ridiculous idea if the mattress is to "shape to you". I have never had a problem sleeping and have been diagnosed as hypersomnulant and borderline narcoleptic (I can sleep in a car, on a plane, on the floor or sat up in a chair without the slightest problem), but I toss and turn since getting this mattress. Spent a month away from home this summer and my back pain was gone within 3 days of sleeping on a 30+ year old squishy springy mattress and sofas. Have just received the kit to have the mattress evaluated... so hopefully this gets resolved.

Anonymous said...

Just read Konstantin's comment- this is exactly the kind of rude idiot salesperson who will con you into buying this overpriced mattress. I am sure it may work for some people, but it clearly has problems based on the huge number of complaints. I am a 6 foot tall 30 year old female who weighs 140 pounds (I am technically classified as underweight for my height) and I am a triathelete currently training to swim across the English channel next summer. I never had a problem with sleep or back pain until I bought a Kingsdown. I will pursue my warranty until a suitable replacement or a full refund is given.

Anonymous said...

Just want to offer my 2 cents here.
We bought a Kingsdown Mattress - King Size back in 2005. On Sale for $1500 - which is a lot of money for us. Despite our concern about not being able to flip the mattress - we were assured that we would never need to as it "will never sag"

After 2 years the comfort and support went away and the sagging grooves appeared.

And just to clarify for the couple of idiots who have posted on this site who said (and I quote):
"I'm willing to say that any of the people complaining about sagging are slightly overweight or obese. by Anonymous on AUGUST 30, 2009 5:53 PM"

And this little gem:

"Most of the complainers on here I guarantee have a lot of "cottage cheese" or "spare tires".-Geoff"

My husband and I are under 160 lbs and between 5'8" & 5'11"...so suck it up guys - the mattress is crap.

So we have had this mattress which continues to sag - and now 6 years later it's awful. Neck and back pain every day. (I tried sleeping on our old queen size Serta in the guest room - which had not sagged in 14 years) and it's fantastic.

DO NOT BUY THIS MATTRESS!!!

My post is not a scam or a hoax - I am a real person I promise. Don't waste your money...it's crap.

Danny G said...

We bought our "top of the line" Kningsdown mattress from Mattress Giant in Houston, Texas. The mattress held up well for a couple of years, but the foam has begun to degrade and the density of the mattress is VERY uneven over the entire mattress. The inspector sent out by Kingsdown measured the impressions on the bed, noting the unusual hip in the middle of the mattress, however, our claim for warranty service or replacement was denied by Kingsdown because the "impression was not deep enough." We payed nearly $5000.00 for the mattress and it's turned into a torture rack. Look, there are much better mattresses out there for much less money made by companies who will actually honor their warranties. You'll regret purchasing a Kingsdown if it ever goes bad on you, which from what I've read is very likely.

Anonymous said...

I used to buy big pillowtop matts when they were double sided. Now that they are "no flip", i will never buy another one.

I don't accept that a ridge down the center of a King matt is normal, or rolling to the center of a Queen is normal either.

Buy a mattress with high quality foam, and if it is a king size, turn the mattress a quarter turn everytime you change the sheets. It will off the boxsprings by a few inches for a bit, but it will even out the bed correctly.

Queen size, not much you can do. Your always sleeping in the same spot.

All foam mattresses have the right idea, but combing it with coils is the key. But it does come at a price

Just let it be known. A big thick pillowtop is just more stuff to sag. A mattress without a pillowtop is sometimes just as comfortable, and less likely to sag.
Hope this helped.

Anonymous said...

I loathe this bed, and my husband cannot sleep in it anymore as his side has sagged in so far that it hurts his back to much to be in it. We've had it a little over a year and I was hoping somehow it would get better with time. We spent over $3,000 on this bed, and even got the special box springs. We have the two different comfort sides, mines a green and his is a red. When it first arrived there was a hump in the middle I was thinking that might settle down over time however it hasn't settled at all in fact I think it's grown. I am so disappointed in this bed I didn't have the money to throw away and that is exactly what has happened. I now am trying to scrape money together to get out of this terrible, pain causing rip off bed. I can't help but think maybe mine was made wrong someone, and I hope other people don't have the same awful experience.

Anonymous said...

My name is, not important, I bought a twin XL Tempurpedic set from Sleepy's for $1,500. The chemical offgassing odor (which was NEVER disclosed) was so bad that it precipitated a pneumonia-like condition. I signed a 30 day in-home trial contract, and since I tossed my previous bed to make room for the new one, I had to sleep on a couch for a month (a second Tempurpedic was delivered and it remained in the packaging because it stunk through the cardboard!).

I suffer from a separated spine and will require dangerous surgery at some point; the month spent on the couch nearly finished me, meanwhile dragging the Tempurpedic in and out of my apartment every time I came home to escape the toxic offgassing... and chaining it out in the hallway so that no one could run off with $1,500 of my money... drove me nearly insane.

I exchanged the Tempurpedic for the best mattress on the block, supposedly... a top-end, twin XL, series 600 blue, Kingsdown... that cost me $2,400 because I did not have the perserverance to shop anymore to find the best mattress at the best price. I am sleeping fine on it, mostly, and it is warrantied for some ten years.

After what I went through, and being legally disabled and maybe even homeless in the years ahead... if this mattress fails to deliver... or sags, or gets lumpy, or ANYTHING, then I promise that Sleepy's WILL give me free of charge another top-end mattress. End of story.

Anonymous said...

We have had our Kingsdown Celestial mattress for just over a year and there is a very noticeable hump in the middle and very noticeable body impressions where we sleep. I would definitely recommend getting a different mattress.

Jason said...

We bought a King size Kingsdown mattress about 1.5 years ago for big $$ (just over $3k I believe). It was OK for a few months, but after about 6-9 months it started loosing it's support and slowly our backs began to hurt. Now after 1.5 years both our backs hurt like hell in the morning. Our cheap big lots couch is more comfortable. So $3000+ and a bit more than a year later this thing is going to the dump. We traded it in for a low-cost (but highly regarded) Nature's Sleep memory foam mattress which barely broke $1000. Keeping my fingers crossed on this one.

Anonymous said...

Kingsdown Beethoven. Huge regret. Very plush and solid build quality but extremely uncomfortable and painful sleep experience. Noticable sagg. Would not recommend.

Same experience with a Sterns and Foster I bought through Sleep Country. They admitted the mattress was defective but the best they could do was offer 50% off the Beethoven.

Two expensive and regretable mattresses through Sleep Country in a row. Will be buying a firm (non-pillowtop) matress next time and not sure how I feel about Sleep Country anymore. As they say, do your homework.

Anonymous said...

We bought the top-of-the-line king-size Kingsdown, plush top, etc. It was dreamy for about 3 months and quickly started sagging. My husband started joking about sleeping in our "fox holes". After a few more months, we filed a claim - afterall, they did sell us on the "life-time guarantee" and assurances that if it sagged, it would be replaced. Mattress Marshals (independent evaluator) came to our house and took measurements and photos. He said it was definitely sagging and even pointed out issues we hadn't noticed - like how it was separating from the frame around the edges (he had some special term for it, but I don't recall what it was). We received NONE of the information from his evaluation (i.e., no copies of the photos, measurements, evaluation form, etc.). Just a letter afterwards from Kingsdown that we did not meet the criteria for evidence of sagging (something to that effect). It's now 6+ months later and those fox holes have gotten so deep and defined, we're both experiencing horrible back pain. We're filing another claim but not confident we will get the issue resolved and we will end up buying a new mattress. Sealy or Serta will be our choice since we have had both in past that lasted decades and were in superior shape to this Kingsdown when we disposed of them. The $5K we spent on this monstrosity is a total waste.

RECOMMENDATION - Do not get sucked into the promises made by any of the smooth and talented sales people pitching Kingsdown. Many of them might even trust that what they are saying is true - but it isn't.

Anonymous said...

It's been about 3 years now since I bought my Kingsdown for $3,000. I turn the mattress about 3 to 4 times and year. I do not have any sagging issues. Still to this day I absolutely love my bed. I love to get in it at night and hate to get out of it in the morning.

Anonymous said...

Today is a great day,we got rid of our kingsdown king size mattress that cost $3,000 and was miserable. The motion transfer was like a cheapwaterbed and it had a huge ridge form down the middle.

Anonymous said...

I have to say that my Kingsdown OrthoPedic mattress was purchased in 1997 and I am just now replacing it. I have never had sagging issues nor a sore back when I wake. Best money I spent for the most restful nights of my life. No other bed compares to it.

Anonymous said...

Kingsdown also does not provide any comfort guarantee but consider themselves a premium bedding manufacturer. I have one and have not been able to sleep since I got it delivered. I have called Kingsdown and they pretty much told me there is nothing they can do. So i spent 1500 on a mattress to have a sore back and aches and pains I never had before I was better off with my bed that was 9 years old.

Anonymous said...

I purchased my King size Kingsdown mattress in August 2004. About a 2 weeks later I had to return it because it smelled moldy and was causing me to an allergic reaction. No problems with the return. In 2007, I noticed the threads were coming apart at the seams. I spent over $3000 on this bed and the store that I purchased it at was giving me problems claiming repairs on the warranty. Eventually I gave up and kept the mattress. It's very comfortable. I love my bed! It's time for a new mattress but I don't know if I will get another Kingsdown mattress or do I look for another mattress?

Anonymous said...

I bought my mattress 3 weeks ago and am having problems I disagrees with your comment. My bed was $2200 on the price tag but I only paid $1200 so that's not fair to put on people. They are simply saying how their troubles are not worth their money. You would do the same.

My box spring covers were falling off the night it was delivered, this did not effect my sleep so I didn't worry until I went to flip my mattress after 2 weeks and noticed the seams were coming apart. I was in a car accident and bought this bed to help my back, it does not.

I do not know if this one is bad quality or the line is bad quality but was hoping to find some help on this site. THANK YOU to those who comment honestly and for others benefits

Blair B. said...

I purchased a Kingsdown Vogue Nirvanna Firm king size bed from Leon's about 6 months ago. The right side has a depression that when sleeping there it feels like you are in a basket. You have to climb over the hump in the middle to get onto the other side which is better. We paid over $3,000 for the set and they won't warranty the mattress. I see that I am going to have a fight on my hands after my initial conversations with Leon's. I wish I had Done more research on this brand and do NOT recommend recommend this brand to anyone at this time. I spared no expense when I bought this as I have back problems and was looking for something with good support. Clearly, this was a mistake. Now I am out over $3k and need to find another. Also, a big thank you to Leon's for standing behind the products they sell....NOT!

Anonymous said...

I have had my Kingsdown for less than two years. I am a side sleeper and have two bad shoulders caused by mattress. I recently went in to Sleepy's as I thought replacing my pillows would help. I explained to the sales rep how unhappy I was with the mattress and the pain I was experiencing. He offered to sell me a memory foam topper for $250.00. A week after I was in the store, I got an offer from Sleepy's to upgrade me to a new mattress while crediting me back 50% of the original purchase price of my Kingsdown. Although it seems to be a nice gesture, it also seems sketchy. I am off to physical therapy now. Tomorrow, I will be shopping for a quality mattress.

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